This is in conversation from Apple News. I'm Shemeit the Bessu. Today, why

air travel is such a mess right now and what we can do to fix it.

This was supposed to be the summer of revenge travel, of finally getting back to planes and

passports and vacations and family visits.

But when we asked listeners to tell us your summer travel nightmare stories, boy did you deliver.

Hello, my name is Brian and I'm from South Carolina.

Hi, my name is Joanna and I'm from California.

My name is Ben Shaw and I'm from

Syracuse, New York.

My name is Michael.

My name's Jennifer.

My name is Claude.

My name is Jordan O'Neill and this is my flight nightmare story.

The check-in line was from the far left side of the building all the

way to the main entrance of the arrival gates. My luggage got lost somewhere

between Los Angeles and Athens. My flight was on time, we were boarding, then we had to unboard because the co-pilot had been

notified that he had been exposed to COVID.

We tried to rebook, but nothing was available until a week later. It was total chaos. My family seats

were dispersed throughout the entire airplane. We were supposed to depart the

airport at 8.30 in the morning. We did not leave until 11.15 at night.

She said, so I'm going to be totally honest with you. We actually don't have a pilot. So how did we get here? How did it get so bad? And what can we do

about it? Both as individual passengers and the industry as a whole.

...