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Radical Candor: Communication at Work

When the PIP Feels Disingenuous: The Ethics of Managing Out 7 | 11

Radical Candor: Communication at Work

Radical Candor

Business, Management, Careers

4.7729 Ratings

🗓️ 12 March 2025

⏱️ 39 minutes

🧾️ Download transcript

Summary

When a PIP feels like a setup, how do you handle it without compromising your integrity?

Trapped between an HR-driven process that feels like a sham and a direct report who’s not meeting expectations? That’s a management nightmare. When a boss hands you a struggling employee with the unspoken expectation that you’ll “manage them out,” how do you stay honest, maintain trust, and avoid turning into the workplace grim reaper? Kim, Jason, and Amy break down the emotional and ethical toll of Performance Improvement Plans (PIPs), how to navigate them without feeling like a pawn, and why Radical Candor is the only way through. This isn’t about sugarcoating or corporate theater—it’s about handling tough conversations with clarity, fairness, and a whole lot less BS.

Get all of the show notes at RadicalCandor.com/podcast.

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Chapters:

(00:00:00) Introduction
Kim, Jason, and Amy introduce a listener’s question on handling a PIP with integrity.

(00:02:28) Leadership Failures
How bad management decisions created this unfair situation.

(00:06:15) Is This Process Disingenuous?
Struggling with feeling inauthentic when following HR's PIP process.

(00:09:19) The Emotional Toll of Performance Management
The frustrations of the process for both the manager and the direct report.

(00:13:51) Communicating Radical Candor During a PIP
Framing tough conversations without misleading employees.

(00:18:51) Why Informal PIPs Exist
The value of informal PIPs in ensuring fairness.

(00:22:17) Responding to Employee Pushback
Handling direct reports who challenge the PIP process.

(00:28:28) What Can a Manager Legally and Ethically Say?
Making difficult conversations feel more human and constructive.

(00:32:59) Radical Candor Tips
Lessons for managing performance issues with Radical Candor.

(00:36:05) Pushing Back to the Boss 
Having a candid conversation about being put in this situation.

(00:37:25) Conclusion

Transcript

Click on a timestamp to play from that location

0:00.0

Hello, everybody, and welcome to the Radical Canter Podcast. I'm Kim Scott. I'm Jason Rosoff.

0:09.1

And I'm Amy Sandler. Today, we are answering a listener's question about a challenging situation

0:14.5

that touches on several important aspects of radical candor. So we'll jump right in.

0:20.0

This person writes, quote,

0:21.6

hello, I'm a middle manager on a small team and I have one report. My manager, who is the director

0:28.2

of our department, had my role previously. So my report used to report to my manager.

0:34.9

My manager asked me to put my report on a performance improvement plan, PIP.

0:40.5

I met with the HR director individually and along with my manager, and we began the informal stage

0:48.4

of the PIP in order to give my report the opportunity to meet the expectations for the role

0:54.0

while documenting everything

0:56.3

to provide to central HR for formal PIP approval. After three months of my report, continuing to

1:04.9

not meet role expectations, our HR director filed for the formal PIP, which we expect to eventually lead

1:13.7

to my report's termination if they do not leave on their own accord before termination.

1:21.0

I'm going to turn it over to Jason.

1:23.3

It's a long one.

1:24.2

It's a long one.

1:25.7

The PIP process that my, they continue.

1:28.3

The PIP process that my company follows feels a bit like managing out to me.

1:32.1

And I'm struggling to find the best way to lean into the radical candor values while complying with HR directors.

1:39.3

At this stage, my manager and our HR director and I agree that my report is not the right fit for the role, but I

1:45.0

have to wait until formal PEP conversation to express it. Every interaction I have my report

1:51.1

leading up to that conversation feels disingenuous. Also following HR directives around resetting

...

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