4 • 1.2K Ratings
🗓️ 10 October 2022
⏱️ 21 minutes
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Even with public trust at an all-time low, Wikipedia continues to maintain people's confidence. How do they do it? Former CEO of Wikimedia Foundation Katherine Maher delves into the transparent, adaptable and community-building ways the online encyclopedia brings free and reliable information to the public -- while also accounting for bias and difference of opinion. "The seeds of our disagreement can actually become the roots of our common purpose," she says. After the talk, Modupe gives a few process hacks for organizations looking to improve their decision-making.
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0:00.0 | Ted Audio Collective |
0:07.0 | I advise companies on lots of different issues, and you know what one of the most challenging |
0:12.2 | parts is getting to consensus, making sure that there's buy-in and agreement on XYZ |
0:19.4 | decision, or document, or vision, or plan. |
0:23.7 | And the reason that getting to consensus is tough is that often there's no right or |
0:28.5 | wrong answer, and each person, or team, or department has something that's true for |
0:34.6 | them, but might not be true for everybody. |
0:39.0 | So the question becomes, how do we decide? |
0:43.1 | Do we need a year-long process involving hundreds, sometimes even thousands of people so that |
0:48.4 | everyone's voice is heard? |
0:50.8 | Or when is a smaller group of decision-makers the right choice? |
0:55.6 | I mean, do more people in a process get us closer or farther away from the truth? |
1:07.8 | I'm Madu Backenola, this is Ted Business. |
1:11.5 | Our speaker today is Catherine Mar, a strategist, technologist, and policy expert. |
1:17.6 | In this talk, she shares a new method for fostering productive conversations and decision-making |
1:24.2 | that can work even when people disagree or have strong opinions. |
1:29.2 | Catherine specifically uses Wikipedia contributors as an example, and shows how they're able to |
1:34.7 | unite around bringing free and reliable information to the public, despite their sometimes disparate |
1:40.8 | beliefs. |
1:42.2 | Then after the talk, I'll share some insights and processes that can be used for more |
1:46.4 | effective decision-making in our organizations. |
1:49.9 | First, a quick break. |
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