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Am I the Genius?

What was the Most FAIL Excuse a Restaurant Customer had for SENDING BACK a Meal?

Am I the Genius?

amithejerk.com

Education, Self-improvement

4.6769 Ratings

🗓️ 16 November 2025

⏱️ 22 minutes

🧾️ Download transcript

Summary

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Transcript

Click on a timestamp to play from that location

0:00.0

What was the most fail excuse a restaurant customer had for sending back a meal?

0:06.0

I was a server at the time. The dude ordered a pizza that had fresh halapenos on it,

0:10.0

they're cut lengthwise. When I gave it to him, he flipped out and asked why we'd put bell peppers on it.

0:16.0

I told him those were halapenos, but he wasn't having it. He walked right into our kitchen and told the chef he couldn't believe he didn't know the difference between bell peppers and jalapinos. The chef just took out a whole halapeno and said, This is a halapeno, right? The guest said, yeah. The chef cuts it as it appears on the pizza. And that's what you have, right? The guest, with the stunned look on his face. Yeah. He left me an awful

0:39.5

tip, by the way. Woman orders meal and asks there to be no salt, pepper, garlic, or any other herbs or

0:46.3

spices in the meal. Then she sends it back because apparently it's flavourless. Where I work,

0:52.7

people will often ask for their undercooked burgers to be remade.

0:56.2

It's normally no big deal, but every once in a while you'll get a ridiculous customer.

1:00.6

This one time a customer came up to the counter and told us their burger was undercooked

1:04.7

and demanded we re-cook it.

1:06.8

Unfortunately, they decided not to tell us they were three quarters done with the food. So, my manager happily obliged and had their burger remade.

1:14.6

After it was finished, he cut the burger into fourths and gave the customer a fresh quarter burger, well done.

1:21.6

The look on their face was justice.

1:24.6

Can I have this made with Pene instead? I'm allergic to Fetuccini. You're allergic to a shape?

1:30.5

I worked at an Italian restaurant as a waitress for a short time as the customers sucked. This lady in her 40s ordered a Hawaiian pizza and pitched a fit

1:39.3

saying how we got her order wrong. I asked her what was wrong with it and she said it wasn't a

1:44.6

Hawaiian pizza and the toppings were wrong. I looked at it and it had diced tomatoes,

1:49.0

pineapples and ham, exactly what the menu stated. Showing her this, she said, what are you talking

1:54.8

about? Those are yellow. Pineapples are orange. Confused, I got my manager and he tried

2:00.1

explaining that pineapples are in fact quite yellow,

2:03.2

not orange.

2:04.2

But if she didn't like it, she could order something else on the house.

...

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