What’s News in Earnings: How Retailers Are Dealing With Price-Conscious Shoppers
WSJ What’s News
The Wall Street Journal
4.1 • 4.2K Ratings
🗓️ 20 March 2026
⏱️ 6 minutes
🧾️ Download transcript
Summary
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Boardrooms love buzzwords. AI, climate, resilience. But what do they actually mean for CFOs and |
| 0:06.1 | execs trying to survive the next earnings call? That's where the pre-read comes in. Real experts and real talk. |
| 0:11.7 | Subscribe to the pre-read, presented by Workieva. |
| 0:18.8 | Hey listeners, it's Friday, March 20th. I'm Alex Oslo for the Wall Street Journal. And this is |
| 0:24.7 | what's news and earnings, our look at some of the biggest themes standing out this earnings season. |
| 0:29.1 | The holiday quarter is the most important time of year for U.S. retailers. And despite |
| 0:33.4 | worries about inflation and the job market, consumer spending largely held up. |
| 0:38.0 | We'll look at a range of retailers to see patterns in how Americans are spending from Walmart to discounters to Macy's, |
| 0:45.1 | one of the last traditional department stores, which just reported surprisingly strong results. |
| 0:50.6 | Some companies are navigating changes in consumer shopping habits better than others, but many of them face the same uncertainties. |
| 0:57.6 | There's government policy on tariffs that keeps changing, which affects their costs. |
| 1:01.4 | And the Iran War is threatening to send inflation even higher. |
| 1:10.8 | Joining me to break down what all this means for the retail industry is WSJ reporter Kelly Kluinen. |
| 1:16.2 | Welcome, Kelly. |
| 1:17.0 | Thanks for having me. |
| 1:18.6 | Kelly, Walmart posted strong sales growth in its most recent quarter, but it also lost its crown as the country's largest company by revenue to Amazon. |
| 1:26.6 | How are Walmart and other retailers |
| 1:28.1 | trying to keep up in the e-commerce space? Yeah, totally. For quite a while now, Amazon has been |
| 1:34.1 | winning business from other retailers with its quick shipping options. This week it even said |
| 1:38.2 | that it's rolling out one hour and three-hour delivery services across the U.S. So to compete, |
| 1:42.9 | I think a lot of retailers are really just |
| 1:44.4 | looking to up their own delivery times, Target, which has been struggling with sluggish sales |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from The Wall Street Journal, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of The Wall Street Journal and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

