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Slate Technology

What Next TBD: Paging Dr. Bezos

Slate Technology

Slate

Society & Culture, Technology, History

4.6636 Ratings

🗓️ 29 July 2022

⏱️ 29 minutes

🧾️ Download transcript

Summary

In buying One Medical, Amazon is primed to be your doctor. Are they disrupting health care, or just collecting more data? Guest: Rebecca Pifer Host: Lizzie O'Leary Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Here's the truth about AI. AI is only as powerful as the platform it's built into.

0:05.0

ServiceNow puts AI to work for people across your business,

0:09.0

removing friction and frustration for your employees,

0:12.0

supercharging productivity for your developers,

0:15.0

providing intelligent tools for your service agents to make customers happier.

0:19.0

All built into a single platform you can use

0:22.2

right now. That's why the world works with ServiceNow. Visit ServiceNow.com slash UK slash AI for people.

0:33.9

Lemu Koker got his membership to one medical through work.

0:37.4

It was within the building that we currently are in New York.

0:41.5

His job at Google paid the membership fee, and he had access to the company's roster of primary

0:46.4

care doctors, in-person clinics, and telehealth.

0:49.6

And they had ample amounts of appointment times and, frankly, a variety, a diversity of doctors available.

0:57.6

And, you know, as African American, you know, that's important to find doctors that you think can service your all needs.

1:03.8

Later, when his wife got pregnant, it was incredibly convenient.

1:07.5

It was great to have the virtual appointments where you could just call them up the nurse at any point in time and they can handle it. So it's been a great service and I found great value from

1:14.6

it. Now with the news that Amazon is buying one medical, Lemu is trying to think through whether

1:20.2

he'll stay as a patient. On the one hand, he's really liked the care. On the other, Lemu works in

1:26.5

tech and he understands the value of consumer data.

1:30.4

And when that's health care data, it gives him some pause.

1:33.9

Amazon has a lot of different personalized data about a lot of different people. You know,

1:38.2

what does that mean for privacy in the future? You know, will they be able to suggest things

1:43.1

that I'm not comfortable with them suggesting publicly? And that's the thing that worries me the most. And, you know, I can't

...

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