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Slate Technology

What Next: TBD | A Tipping Point for Digital Tipping

Slate Technology

Slate

Society & Culture, Technology, History

4.6636 Ratings

🗓️ 21 May 2023

⏱️ 32 minutes

🧾️ Download transcript

Summary

From the coffee shop to the salon to the grocery store, Americans feel like they’re being prompted and prodded for tips more than ever—and they’re starting to resent it. Guest: Kelly Phillips Erb, tax and law reporter for Forbes.  If you enjoy this show, please consider signing up for Slate Plus. Slate Plus members get benefits like zero ads on any Slate podcast, bonus episodes of shows like Slow Burn and Dear Prudence—and you’ll be supporting the work we do here on What Next TBD. Sign up now at slate.com/whatnextplus to help support our work. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

I made you think you was real.

0:02.0

My name is Caden Sinclair.

0:04.0

Some people call us American royalty.

0:06.0

We were liars.

0:07.0

A new series on Prime Video.

0:09.0

We were happy. We wanted for nothing.

0:12.0

Based on the best-selling novel.

0:15.0

Something terrible happened last summer,

0:17.0

and I have no memory of what or who hurt me.

0:20.0

No one in my family will tell me.

0:22.7

When you're left for dead, you want answers.

0:25.2

We were liars.

0:26.3

New series, watch now, only on Prime Video.

0:34.8

There's a distillery near where Kelly Phillips herb lives outside of Philadelphia that will deliver liquor to your door.

0:41.8

So we actually ordered liquor online and, you know, paid, and they got a message that said they were going to deliver it.

0:51.0

And if we'd like to pay a tip, we could do so through Venmo.

0:57.7

Kelly is a tax lawyer and a writer for Forbes, and she just wrote a big story about tipping

1:03.5

and all the new ways we tip. Venmo is obviously one of them, point-of-sale screens or another.

1:12.2

You know, the screens where you could push a button to give 15, 20, or 25% to your barista. They're popping up in a lot of places.

1:19.0

Someone did tell me the other day that they were asked to tip in a grocery store at a self-serve

1:24.3

kiosk. But also, those screens and pre-formulated tips make it easier for the suggested amount

1:31.4

to slide upwards.

...

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