What is the goal of your business? Episode 40 with The Real Brad Lea (TRBL). Guest: Shep Hyken.

Dropping Bombs

Brad Lea

Business, Entrepreneurship

4.9 • 2.3K Ratings

🗓️ 26 October 2017

⏱️ 49 minutes

🔗️ Recording | iTunes | RSS

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Summary

Customer Service Expert, Shep Hyken, is the guest on this podcast. Listen to this episode to find out the difference between the function and the goal of any business. Listen to Brad and Shep discuss the ways to grow your business, using content marketing to expand your business and the ways to turn problems into opportunities.

Transcript

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0:00.0	What it is, Bradley, back again with another episode of Dropping Bombs.
0:15.4	Today in the studio, I've got a customer service phenom, Mr. Chef Heiken.
0:21.7	Hey, man, great to be here.
0:23.8	What's going down with Chef Heiken?
0:25.8	Well, I'm here in Las Vegas and I came here for two reasons.
0:29.8	The first is I want to see my St. Louis Blues beat up on your Las Vegas Golden Knights, only
0:34.3	to be disappointed in overtime that they took it to us three to two in overtime.
0:39.4	Very good game.
0:40.4	I want to thank my buddy Brad Lee for inviting me to the game.
0:42.2	The second reason I'm here is to be here.
0:44.8	That's right.
0:45.8	Here in present.
0:47.6	Well, you're on an episode of Dropping Bombs now.
0:49.6	I know that you're not a constant follower of Bradley.
0:54.0	So Dropping Bombs is a podcast that I do to where I bring on people.
1:00.7	We talk about problems, situations, and challenges that they're having or the world's having
1:04.9	or that they're noticing.
1:06.8	We just discuss them and hopefully the listeners can hear some sort of solution or option to
1:13.9	use to solve their own problem.
1:15.6	Yeah, so let's talk about some.
1:17.5	You got any problems?
1:19.0	You're facing?
	...

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