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The Story of a Brand

WashBar - Making Pet Parent’s Lives Easier

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 12 April 2022

⏱️ 35 minutes

🧾️ Download transcript

Summary

This episode is brought to you by Mercury.

 

WashBar's product is a soap bar, says Louise Knight, owner of the New Zealand-based brand that produces all-natural skin and coat care products for pets.

 

Unlike liquid dog shampoos, WashBar isn't poured onto a dog's coat - it's used with water to create a lather. It's also easier to hold so a pet parent can clean all the hard-to-reach areas on a dog.

 

"It's just a generally more enjoyable experience for everybody," says Louise. "That's something that we were interested in, making people's lives a little bit easier so they can get on and get out and enjoy their walks with the dog and throw the stick or throw the ball or whatever it is the dog's into."

 

To that end, all the ingredients used in WashBar are safe, non-toxic, and human-grade. The brand's relatively new website takes the time to explain the soap's components. It also features blogs that answer common questions from pet parents.

 

Future plans include the development of a gentle wash bar, which is intended for use on younger dogs and puppies.

 

Something not in her plans: returning to the corporate world.

 

"Sometimes you look at other people, and you think they've got it all or everything's all the boxes are checked, and everything appears perfect," she says. "Nothing is perfect ... we've all got our challenges. But if you dive into the bits (and) pieces of your life that you're good at ... there are a lot of benefits. You'll get a lot of love."

 

In Part 2, Louise talks about:

 

* How the bar of soap is designed mainly for dogs.
* Why the customer base is so strong in New Zealand and her desire to grow a similar community in the United States.
* Taking a tour through the website, which is relatively new.
* The brand's various products, including a beeswax-based balm.
* Advice for others on the entrepreneurship journey.

 

Join Ramon Vela and Louise Knight as they break down the inside story on The Story of a Brand.

 

For more on WashBar, visit: https://washbar.com/ 

 

Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.

 

*

 

This episode is brought to you by Mercury.

 

Ecommerce founders from around the world use Mercury for FDIC-insured U.S. bank accounts, with no visit to a physical bank branch is required.

 

Get physical & virtual debit cards, domestic & international wires, and integrations with essential payment processors, from Amazon to Shopify to Etsy and more. Plus, access the best-fit financing for your company with Mercury Capital, available just for Mercury customers.

 

Apply from anywhere in minutes and receive $100 when you make your first deposit. All banking services provided by banking partner Evolve Bank and Trust."

 

Growth-accelerating products for startups, ecommerce stores, angel investors, & more. Visit https://mercury.com/storyofabrand 

Transcript

Click on a timestamp to play from that location

0:00.0

I liken it to standing on a cliff top and wondering whether you jump off and you've got a parachute, you know, is the parachute going to open?

0:11.0

How's it going to end?

0:15.0

And you don't know until you take the risk and you jump.

0:18.0

And you have to trust. You have to trust yourself.

0:20.0

You have to trust you set up. You have to trust. You have to trust yourself. You have to trust your set up.

0:21.7

You have to trust, you have to trust your support.

0:26.3

And you have to kind of be a little bit, I guess the word is, you know, self-aware of your

0:33.9

own floors and your own strengths so that you can dive into the strengths and manage the floors

0:39.6

because nobody's perfect and but you still, you know, obviously you've got a much more wide

0:46.0

ranging part of your business that you're covering.

0:49.9

I'm responsible.

0:50.8

I'm HR.

0:51.7

I'm logistics.

0:53.2

I'm custom service. I'm marketing. I'm finance, I'm logistics, I'm custom service, I'm marketing, I'm finance,

0:56.5

I'm everything.

0:58.8

So, and, you know, that's a, that's quite a different business to, you know, or work space

1:06.5

that I was in compared to my work experience.

1:08.6

So, so yes, I was actually, frankly, terrified.

1:13.0

Terrified.

1:15.2

But I think that's, yeah, that's probably where having my husband,

1:19.5

he was sort of, he's my biggest cheerleader,

1:21.7

and he stood in there and he said, you can do it.

...

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