My name is David Drucker. I'm the president for UPS Stores Canada, also a member of the AFA Board in an honorary position.

So kind of a crossover with both sides.

I thought it was great. I thought Clay did a wonderful job. I think any time you're able to get a diverse group together to start finding the commonalities,

you're starting to pull the threads together that are going to make something for the future.

I think that was the objective for today, and I think Clay was really able to pull that out.

And I think the group was really quite excellent at sharing with one another, interacting with one another,

so that we ended up with really a good solid day of honest and deep digging as to where

the common challenges are, where the common opportunities are, and how we can, as a group,

try to move that all forward, which I think was very important.

I think the synergy and everyone coming to the realization that everyone's coming from the same place.

For me, the big nugget today was, you know, focusing on the fact that, you know, a lot of the times we like to look at the what without focusing on the why,

and people in the field need to know the why. People that, you know, we give direction to, need to understand the why, what isn't enough for them.

So I think that was a good takeaway. And just the fact that there are all kinds of different

things going on out there in the field, great things, and if we talk about the more, we could

be more uniform in applying them and helping to grow our network. I thought Clay was really

good at shifting speeds. He was fast when he needed to be fast, detailed when he needed to be detailed, was able to read the room every so often if we started drifting off too far to the left or too far to the right. He was right there to rudder us back on course. So, I mean, really, I don't think we could have chosen a better guy for the day to lead us.

In a Fox 23 television exclusive, a local company is taking small businesses to new leaps and bounds by linking them up with world-class education from millionaires, moguls, and everyday success stories.

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