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Sustainable Minimalists

Unhappy Returns

Sustainable Minimalists

Bleav + Stephanie Seferian

Kids & Family, Leisure, Parenting, Home & Garden

4.8 • 1.1K Ratings

🗓️ 2 December 2021

⏱️ 24 minutes

🧾️ Download transcript

Summary

Online shopping has made buying more convenient, sure. But because we can't touch, feel, and try items on when perusing e-commerce sites, return rates have skyrocketed. Each year in the US alone, shoppers return approximately 3.5 billion products, only 20% of which are actually defective. Spoiler alert: these perfectly new and non-defective items that we return? Workers only very rarely restock them for sale. Today I divulge what *actually* happens to clothing that we buy online and then return; I'm also offering up some practical action steps for everyone (like myself!) who enjoys shopping online.   Here's a preview: [5:15] How did we get here? A brief history of fast, free, no questions asked returns [7:00] The major differences between forward logistics and reverse logistics [12:00] What happens to the clothes we return: landfill, merchandizer, or abroad [16:15] 5 ways to reduce returns sent back to manufacturers   Resources mentioned: What Actually Happens To Your Online Returns? (via HuffPost) Did you know there's a book based on THIS podcast? (Thank you for supporting my work!)   * Join our (free!) community here. * Find your tribe. Sustainable Minimalists are on Facebook, Instagram + Pinterest. * Want more episodes like this one? Check out #105: Where Do Goodwill Donations Go? Our Sponsors:* Thank you to LifeStraw! https://lifestraw.com/Support this podcast at — https://redcircle.com/sustainable-minimalists/exclusive-content

Transcript

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0:00.0

It has been a summer of self-care over here. I'm talking lots of hikes, lots of beach trips with the

0:06.4

sunscreen of course, you name it, I'm fitting it in before Labor Day. Wherever you're off to this summer, know that you're taking your microbiome with you. And seeds

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0:27.0

know that I pay close attention to what I put in my body I do my d darndest, to avoid synthetic ingredients, and that's why I trust seed.

0:37.0

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0:41.8

Go to seed.com

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0:48.0

off your first month.

0:49.0

That's 25% off your first month of seeds, DS01, daily symbiotic at seed.com slash sustainable,

0:58.3

code 25 sustainable.

1:00.8

Well, hello there and welcome back my friends.

1:05.0

My name is Stephanie Safarian and you are listening to episode 231 of the sustainable minimalist podcast, a-weekly show about intentional and eco-minimalist living.

1:18.0

On today's show we are discussing the logistics of online returns. Now we've all been there right we've

1:26.3

purchased something online we had the highest of hopes the delivery man put it on

1:31.4

our doorstep we rushed out we got the item we tried it on and oh no

1:36.0

there's a problem perhaps it doesn't fit perhaps it didn't look as great on you as it

1:41.0

did on the in advance of the holidays where returns really skyrocket, we're discussing what actually happens

1:57.3

to those returns.

1:59.3

Now I must start this conversation by taking us all on a trip down memory lane. When I was a

2:05.2

kid and when I was a teenager and even when I was a young adult really, the way I

2:09.8

bought clothes was by heading to the store, to the mall and trying on items in the

2:16.0

sometimes dingy fitting room right the dressing room try on was a crucial step in

...

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