Transforming the US social safety net | Amanda Renteria | TED Tech

TED Health

TED

Health & Fitness, Fitness, Shoshana Ungerleider, Medicine, How To Be Healthier, Ted Shoshana, Ted Talks Health

4.2 • 1.5K Ratings

🗓️ 6 September 2022

⏱️ 17 minutes

🔗️ Recording | iTunes | RSS

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Summary

Digital public servant Amanda Renteria has seen that the millions of people who rely on government welfare services are often discouraged from seeking them out, frustrated by long lines and unnecessarily complicated processes. At Code for America, a project supported by The Audacious Project, Renteria is helping develop human-centered technology that "respects you from the start, meets you where you are and provides an easy, positive experience." She details the four factors that hinder effective delivery of government benefits and explains Code for America's plan to bring user-centric, digital-first social services to more than 13 million Americans and unlock 30 billion dollars in benefits for low-income families. After the talk, TED Tech host Sherrell Dorsey and co-founder of Promise, Phaedra Ellis-Lamkins. highlight the importance of tech that's designed for the people it's helping. If you'd like to hear more ideas on how tech is transforming humanity, follow TED Tech wherever you're listening to this.

Transcript

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0:00.0	Ted Audio Collective
0:09.6	Hi everyone, so something a little different today.
0:12.8	We're sharing an episode of a Ted Audio Collective podcast, Ted Tech.
0:17.4	Every week, host and tech journalist, Sherrell Dorsey, explores a TED Talk that shows how
0:21.6	technology is changing humanity and the way we live.
0:25.8	Here's one we thought you'd enjoy.
0:27.4	If you like it, get more episodes by following Ted Tech, wherever you're listening to this.
0:38.9	There's a saying you hear a lot in Silicon Valley.
0:41.8	Move fast and break things.
0:44.6	Is this mantra that a lot of the big tech companies have lived by?
0:48.7	Upset the status quo, don't obsess over perfection, but embrace change.
0:54.6	When I was working for a world famous startup,
0:57.3	some of the team members and I would quote the famous Jay-Z lyric,
1:01.0	difficult takes a day and possible takes a week.
1:04.2	So we built things accordingly.
1:06.6	Coming up with an idea during an all-hands meeting on Monday, testing the idea by Wednesday,
1:12.3	and talking through a post-mortem by Friday before we roll the project out across the board.
1:18.0	It sounds cute on the surface, breaking things quickly might be okay for innovation, but
1:22.6	less so on the actual people affected by said innovation.
1:27.5	Especially when that innovation isn't built to address actual human problems.
1:33.9	So should the mantra be move fast and fix things that will have the greatest positive impact
1:38.6	on society?
	...

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