Welcome to Manager Tools.

Today's topic, three strikes delegation.

Here we go.

Folks, please come to the website and take a look at our conference schedule for 2014.

We have over 100 dates where we're presenting the effective manager

and effective communications conferences and we're often asked when

I'm doing conferences. It's important to note that it's very possible I won't be doing any

conferences after 2014 just because of our growth. So keep that in mind.

Folks who've been listening to us for a long time know that the Manate Tools Delegation

model is based on asking, let's say again, asking one's directs to take over a new

responsibilities. So of course if ask, they can say no.

So what happens if a direct keeps saying no Mark?

Yeah, it's rare, but it does happen.

And, you know, there are people who always hate it when we talk about this but the fact is there are

consequences for that and one of the jobs is the managers to visit consequences on people and

this is one of those times. They're not big consequences

and they're in the future but they're noteworthy so we got to talk about them.

So four things. Asking is more powerful and more risky. We want to cover that

again and we do have to honor the

no initially. We have a cast about that. We'll cover that briefly. After two

knows we want to examine our assumptions a little bit and ask ourselves some

questions about

...