This Is Why The Good Employees Quit... | Ep 54
Build with Leila Hormozi
Leila Hormozi
5 • 867 Ratings
🗓️ 13 July 2023
⏱️ 17 minutes
🧾️ Download transcript
Summary
"Trust is built through a diversity." Today, Leila (@LeilaHormozi) shares with us the importance of onboarding in retaining employees and shares the five common mistakes to avoid. By implementing the five Cs of onboarding, companies can improve their employee retention rates.
Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.
Timestamps:
(4:46) - 1st Mistake: Lack of pre-onboarding
(5:51) - 2nd Mistake: Insufficient communication with hiring manager
(7:21) - 3rd Mistake: Lack of structure during onboarding
(8:29) - 4th Mistake: Unclear expectations
(9:55) - 5th Mistake: Don't have a feedback loop
(11:50) - 5 C’s Framework: Compliance, Clarity, Culture, Connection, & Checkback
Follow Leila Hormozi’s Socials:
LinkedIn | Instagram | YouTube | Twitter | Acquisition
Transcript
Click on a timestamp to play from that location
| 0:00.0 | A lot of the times, if you really want somebody to consume and learn something, |
| 0:03.0 | then you want them to take notes and give you feedback. |
| 0:05.7 | Okay, so that's a huge way that you can get someone to learn faster when you're onboarding them, |
| 0:08.4 | is you want them to give you feedback on the things they're consuming, |
| 0:10.8 | learning, and the people they're talking to you. |
| 0:17.2 | How do you create an unshakable business? |
| 0:19.6 | I cross $100 million in net worth by the age of 28. |
| 0:22.6 | Now I'm growing acquisition.com into a billion dollar portfolio. |
| 0:25.6 | In this podcast, I share the lessons I've learned in scaling big businesses |
| 0:28.6 | and helping our portfolio companies do the same. |
| 0:31.6 | Buckle up and let's build. |
| 0:45.3 | What is up? Today, what I want to talk about is what one in three companies do to retain their employees 50% longer than the two out of three companies that don't. If you didn't already guess this in your head, it is pretty similar to what you do to retain your customers 50% longer, which is onboarding. |
| 0:51.3 | This is something that most companies, especially when they're just starting up, don't believe they have time for, and they don't focus on it all. And the reason that about |
| 0:59.1 | 76% of new onwards feel like they don't have the proper tools is because they believe that |
| 1:04.6 | their manager actually doesn't have the bandwidth. I actually believe that the managers haven't |
| 1:08.2 | had the training and they haven't had the education on how to |
| 1:12.0 | onboard because if you actually know how to onboard it's not as complicated as it seems and it really |
| 1:15.7 | doesn't take much time because once you do it a couple of times you can templatize it. I can tell you |
| 1:19.6 | from my personal experience that almost every time somebody has not succeeded in one of my companies, |
| 1:25.1 | especially in the very beginning, it's because they've had poor onboarding. Obviously, there's times when that's not the case and the person comes in. It's very |
| 1:30.9 | obvious. They were very different in the interviews than they are when they came in and we made a |
| 1:33.9 | mistake in hiring that person. But more often than not, it's an internal issue, right? If you've really |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Leila Hormozi, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Leila Hormozi and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.