5 • 1.4K Ratings
🗓️ 21 April 2025
⏱️ 29 minutes
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🎙 Welcome back to the Episode 775 of Boostly Podcast! 🎙
In today’s Spotlight Series, we’re diving deep into one of the hottest topics in hospitality right now: AI. And not just any AI—we're talking about a platform built by hosts, for hosts that’s transforming how guest communication is done.
Joining us is Jay, the CEO and co-founder of HostBuddy.ai, an automated AI guest messaging platform that integrates with your property management system and takes care of communication, upsells, and more—24/7. Whether you’re managing 2 properties or 200, this episode is packed with insights on how to save time, cut costs, and boost revenue using smart automation.
If you’ve ever felt overwhelmed by guest messages or considered hiring a VA, you’re gonna want to hear what Jay has to say.
Let’s jump in.
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0:00.0 | Hi, welcome to the Boostley podcast. This is the podcast that gives you the tools, the tactics, the training, and most importantly, the confidence for you to go out there and get direct bookings. We do a spotlight series on this podcast where we talk to services and people who you need to know about as a host. The big thing at the moment is AI and how AI can help you as a host. And this is where we're |
0:22.2 | going to introduce you to a AI software that can really help you today. So do pay attention |
0:29.3 | during this episode. Our guest today is Jay. He's the CEO and co-founder of HostBuddy AI. |
0:36.1 | It's a AI guest messaging platform built by hosts for hosts. |
0:41.4 | And we're going to dive into exactly what that means. So welcome along Jay. Thank you for |
0:45.3 | joining me today. Thanks, Liam. Thanks for having me on to sit down and chat. |
0:50.0 | No worry. So Jay, welcome to to this. And let's kick off with the big picture. What is HostBuddy AI |
0:57.1 | and why should short-term rental hosts in their busy days care about this offering? |
1:05.4 | Yeah, so HostBudy AI is an automated AI messaging solution for hosts. |
1:15.5 | So it plugs into your property management system and responds to every single guest that's coming to stay at your properties, whether that's through Airbnb, Verbo, Direct Bookings, Google, |
1:21.8 | booking.com, anything like that. |
1:24.9 | And, you know, we do a lot of other automations, too, that all have to do with messaging. |
1:29.8 | So we've automated a lot of the templates and upselling features to maximize your revenue |
1:35.2 | and cuts down a ton of time and saves you a lot of money as a host for, you know, property managers |
1:41.2 | of 100 plus properties to host of a one or two. |
1:44.5 | Nice, nice. And I think one of the important things to pick up on is it's built by hosts |
1:49.5 | for hosts. What specific pain points led you to, in guest communication, led you to co-found |
1:58.0 | this, this offering? Yeah, so I'll start back at where I got involved in short-term rentals because, you know, |
2:05.5 | it's really takes over my entire life now, which I love. |
2:09.4 | But I was initially working as a civil engineer, trying to get out of the 9-to-5 |
2:13.5 | workflow, wanted to start my own business, found short-term rental management as a way out of that, |
2:18.9 | partnered up with my good friend Sam at the time. We both left our jobs after 10 months working |
... |
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