The Three Outcomes of a Call with ”Uncle Joe” Crisara of Service MVP

Waste No Day: A Home Services Motivational Podcast

Brian Burton & Nate Minnich

Entrepreneurship, Business, Business:entrepreneurship

5.0 • 547 Ratings

🗓️ 17 October 2022

⏱️ 89 minutes

🔗️ Recording | iTunes | RSS

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Summary

In today’s show, we are putting “Uncle Joe” Crisara in your passenger seat to discuss the three possible outcomes of a call. Joe Crisara, is known as “America's Service Sales Coach.” Thought of throughout the world as a sales educator, author, and entrepreneur with more than 40 years of experience Joe has trained thousands of owners, managers, technicians, and sales professionals in the blue-collar service business how to change their thinking and grow their sales. His company Service MVP's motivation is a genuine desire to help service providers become as successful as possible. His team has helped businesses ranging from start-ups to Fortune 1000 companies grow their profit and revenue. On this episode Joe goes through the yes, the no, and the I want to think about it potentials of any home service call.

Transcript

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0:00.0	And there's only three conclusions.
0:03.2	Yes, no, or another appointment.
0:06.7	And every call you leave is going to have those three things.
0:09.3	But the fourth option is to withdraw your bid.
0:11.6	Just tell people, if I can't move this opportunity forward, I have a no customer left behind
0:16.6	policy.
0:18.0	That's not a problem.
0:19.0	I'm going to withdraw my bid and just wish you well and hope you
0:22.4	find a different service provider. If you want to tell me no, I'm fine with that. If you want to
0:26.1	tell me yes, I'm even better with that. If you're not sure, then the next step is to make an appointment.
0:31.6	Otherwise, I need to withdraw my bid.
0:37.2	Welcome to the Waste No Day podcast, a podcast specifically for and about the home services industry as it relates to plumbing, heating, air conditioning, and electrical.
0:48.9	More than a podcast, Waste No Day is a credo, a determination, a mindset.
0:54.5	It is a never-ending discipline. It is a never-ending discipline.
0:56.6	It is a refuse to lose pursuit.
0:59.1	It is a wake-up call every morning to waste no day.
1:03.1	Now here's your host, Brian Burton and Nate Minnick.
1:17.3	Hey. Hey, welcome to another episode of the Waste No Day podcast.
1:21.6	Your host, Nate and Brian are hanging out with you again on this Monday morning or whenever you're choosing to listen to this podcast.
1:23.1	And we are excited to invite Uncle Joe Crressera on our podcast for the first time.
1:28.9	We're looking forward to talking with him about the three possible outcomes of a call.
1:35.2	Before we jump into that exciting topic and all of Joe's incredible wisdom,
	...

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