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The Ezra Klein Show

The ‘Subprime Attention Crisis’ at the Heart of the Internet

The Ezra Klein Show

New York Times Opinion

Society & Culture, Government, News

4.611K Ratings

🗓️ 14 February 2023

⏱️ 67 minutes

🧾️ Download transcript

Summary

For most of us, seeing an advertisement pop up while we’re scrolling on Instagram or reading an article or watching a video is the most banal experience possible. But in the background of those experiences is a $500 billion marketplace where our attention is being bought, packaged and sold at split-second speeds virtually every minute of every day. Online advertising is the economic engine of the internet, and that engine is fueled by our attention. Tim Hwang is the former global public policy lead for A.I. and machine learning at Google and the author of the book “Subprime Attention Crisis: Advertising and the Time Bomb at the Heart of the Internet.” Hwang’s central argument is that everything about the internet — from the emphasis data collection to the use of the “like” button to the fact that services like Google Search and Facebook are free — flows from its core business model. But that business model is also in crisis. The internet is degrading the very resource — our collective attention — on which its financial survival depends. The resulting “subprime attention crisis” threatens upend the internet as we know it. So this conversation is about the economic logic that undergirds our entire experience of the internet, and how that logic is constantly warping, manipulating and shaping the most important resource we have — our attention. But it’s also about whether a very different kind of internet — build on a very different economic logic — is possible. Mentioned: “Does Quora Really Have All the Answers?” by Gary Rivlin Google report: “5 Factors of Viewability” “Almost Impossible” Book Recommendations: Here Comes Everybody by Clay Shirky The Profiteers by Sally Denton Jim Ravel’s Theatrical Pickpocketing Thoughts? Guest suggestions? Email us at [email protected]. You can find transcripts (posted midday) and more episodes of “The Ezra Klein Show” at nytimes.com/ezra-klein-podcast, and you can find Ezra on Twitter @ezraklein. Book recommendations from all our guests are listed at https://www.nytimes.com/article/ezra-klein-show-book-recs. “The Ezra Klein Show” is produced by Emefa Agawu, Annie Galvin, Jeff Geld, Roge Karma and Kristin Lin. Fact-checking by Kate Sinclair. Mixing by Sonia Herrero. Original music by Isaac Jones. Audience strategy by Shannon Busta. The executive producer of New York Times Opinion Audio is Annie-Rose Strasser. Special thanks to Pat McCusker and Kristina Samulewski.

Transcript

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0:00.0

I'm Ezra Klein. This is the Ezra Conchell.

0:23.2

A core focus of the show this year is going to be attention, but not your attention, not

0:27.7

my attention, not attention as a capacity of the individual where we give you hacks

0:35.0

to grayscale your iPhone or meditate in the morning or eat better food. Our attention,

0:41.1

attention is seen as a collective resource, as a public good. Attention is in total the

0:48.4

depth of thought and consideration. A society can bring to bear on itself. It's problems,

0:55.3

opportunities, everything from how to find economic prosperity, to solving climate change,

1:01.4

to strengthening our democracy, or for that matter, doing the reverse of any of those

1:05.4

things. All of it depends on our capacity to pay attention on the quality of the attention

1:11.1

we pay and on the condition we're in when we pay attention. But like any collective resource,

1:17.6

attention, it can be polluted, it can be exhausted. And I think to a large extent, it has

1:24.1

been. And to see how and why, we have to get really deep into the business of attention.

1:31.0

So today's episode is part of that inquiry. Tim Huang was director of Harvard MIT Ethics

1:36.0

and Governance of AI Initiative. He was a global public policy lead for AI, Google. And

1:41.4

for our purposes, most importantly, he's the author of this weird, fascinating book called

1:46.9

Subprime Attention Crisis, which is a really good explanation of the business model responsible

1:52.7

for our collective attention today. Always worry when approaching this topic. It is a problem

2:00.3

of something we all think we know about. We see the banner ads, we know we're tracked across

2:05.5

the internet. We're familiar with this. But we're really not the scale of it, the technology

2:14.1

that really underpins it, the pervasiveness and centrality of this business model. To

2:18.5

almost all of the information and entertainment we now consume, the way it is something completely

2:23.1

different than it used to be, when you get into the technical underpinnings of our whole

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