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Radical Candor: Communication at Work

The Role of Vulnerability in Leadership with Jacob Morgan 6 | 38

Radical Candor: Communication at Work

Radical Candor

Business, Management, Careers

4.7729 Ratings

🗓️ 2 October 2024

⏱️ 46 minutes

🧾️ Download transcript

Summary

How leaders can balance vulnerability with competence.

Kim and Jacob Morgan, author of Leading with Vulnerability, discuss the power of vulnerability in leadership and its role in building trust and driving performance. They explore the common misconceptions about vulnerability, the balance between competence and connection, and how to navigate the fine line between strength and openness. Jacob shares stories of successful and failed leadership, emphasizing the importance of choosing the right moments to be vulnerable. The conversation also touches on how to foster psychological safety, deal with workplace bullies, and follow with vulnerability in challenging environments.

Get all of the show notes at RadicalCandor.com/podcast.

Episode Links:
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Chapters:

(00:00:00) Introduction
Amy and Kim introduce guest Jacob Morgan, author of Leading with Vulnerability

(00:00:38) Defining Vulnerability in Leadership
The concept of vulnerability in leadership and how it can be misinterpreted.

(00:03:45) Denial in Leadership
How denial impacts leadership and the challenges leaders face when addressing mistakes.

(00:06:48) Exploiting Vulnerability
An example of a leader who used an exployee’s vulnerability against them.

(00:10:41) Self-Compassion in Leadership
The need for self-compassion, particularly when vulnerability is exploited.

(00:12:46) Vulnerability in Uncertain Situations
A step-by-step approach to assessing when and how to display vulnerability at work.

(00:18:36) Knowing Who to Trust
How leaders and employees can discern when it’s appropriate to be vulnerable.

(00:21:11) Effective Leadership in Times of Crisis
A success story about Fleetwood Grobler’s leadership during a financial crisis at Sasol.

(00:25:28) Dealing with Workplace Bullies
The complexities of vulnerability when facing workplace bullying.

(00:33:03) Following with Vulnerability
Tips on how to assertively respond to challenging leaders while maintaining professionalism.

(00:37:18) Fundamental Attribution Error
The importance of not jumping to conclusions about people's intentions.

(00:43:22) Creating Psychological Safety
The balance between accountability and psychological safety.

(00:45:37) Conclusion

Transcript

Click on a timestamp to play from that location

0:00.0

Hello and welcome to the Radical Canter podcast. I'm Amy Sandler and today we've got Kim Scott with

0:07.5

Jacob Morgan. Jacob is the author of Leading with Vulnerability and Kim and Jacob have a candid

0:13.6

conversation about how leaders can embrace vulnerability to create more trust, unlock potential

0:20.5

drive business performance, and lead

0:23.0

through change. So listen and learn how you too can develop your very own vulnerable

0:30.1

leader equation to transform yourself, your team, and your organization.

0:38.4

Jacob Morgan is the author of Lead with Vulnerability.

0:45.8

And Jacob, you know, you and I were just chatting about what it's like to have a book whose title is often misinterpreted.

0:58.7

Radical candor is often misunderstood as an excuse to act like a jerk. So Jacob, talk to me about lead with vulnerability and what you really

1:05.6

intended by this title and how sometimes people misinterpret it.

1:14.4

Yeah, you know, I also struggled with the book title.

1:17.0

I wish I could remember what some of the other titles were.

1:24.0

But it was a challenge because the whole idea of, and by the way, before we even get into that,

1:26.5

the whole message of the book is don't be vulnerable at work.

1:46.2

Yes, which is surprising. Yes, which sounds a little counterintuitive to the title, which is leading with vulnerability. Yes. But the way that we can think about it is vulnerability is about exposing a gap that you have. It could be a gap in intelligence, competence, wisdom, experience, whatever it might be. Leading with vulnerabilities is about exposing that gap that you have,

1:48.5

but then demonstrating what you're trying to do to close the gap.

1:51.5

And in the context of work, this makes a big difference because you have customers, you have employees, leaders, projects, deadlines,

1:56.3

and you're being paid a salary.

1:57.4

And so simply just expressing your discomfort, talking about your challenges,

2:02.9

sharing all the areas where you're struggling, that's not necessarily a good thing when you

2:08.6

have so many people looking to you to do a job. Yeah, to do a job that you're being paid

2:13.6

to do. So that's really what the idea of leading with vulnerability is about. How do you

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