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Serial

The Retrievals S02 Episode 2: The Speech

Serial

Serial Productions & The New York Times

True Crime, News, Society & Culture

4.582.3K Ratings

🗓️ 7 August 2025

⏱️ 45 minutes

🧾️ Download transcript

Summary

What went wrong with Clara’s delivery? And can Heather get doctors to talk about it?

Transcript

Click on a timestamp to play from that location

0:00.0

I just remember all of a sudden just being like, oh my God, I don't feel good.

0:10.8

Previously, on the retrievals.

0:12.5

It was an unfathomable amount of pain, and I remember begging them to stop.

0:25.8

Okay. remember begging them to stop. And one of the attendings, she looked at me and told me to tell her that it was okay.

0:33.3

That's one thing I regret the most that I didn't say, like, it's not okay.

0:39.0

I felt horrible.

0:41.3

And then I got mad.

0:45.7

And then I got really mad.

0:50.3

From serial productions in the New York Times, I'm Susan Burton, and this is the retrieval season two, the C-sections.

1:01.7

And I got really mad, and I was like, I am going to talk to the provider. I don't even know what to say. I'm so angry.

1:13.0

Usually this scene happens in a hospital corridor.

1:16.3

There's a template for this. One doctor dressing down another, maybe shouldering furiously out

1:21.7

of an OR, stripping off gloves, throwing them into a bin with an emphatic gesture, and

1:26.5

turning to face their colleague.

1:28.6

The one doctor, passionate and outraged about what just happened in that room, and another who we

1:33.3

can tell did not make the right choices, but genuinely feels bad.

1:38.8

How it happens on our show, in real life, is Dr. Heather Nixon is at home in pajamas on her day off.

1:46.0

She just learned that her colleague, Clara, was in agonizing pain during her C-section.

1:52.1

Heather is the head of obstetric anesthesia. Making sure patients are not in agonizing pain during

1:57.4

their C-sections is her job. Heather puts in earbuds and calls the anesthesiologist

2:03.7

from Clara's surgery. And I said, hey, what the hell happened? To Heather, at first the

2:11.9

anesthesiologist seems confused. But we gave her all these meds, he tells her. The two of them begin reviewing the events.

...

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