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The Game with Alex Hormozi

The Price and Value of Employees | Ep 273

The Game with Alex Hormozi

Alex Hormozi

Entrepreneurship, Education, Business, How To

4.94.4K Ratings

🗓️ 28 January 2021

⏱️ 32 minutes

🧾️ Download transcript

Summary

Protect the company at all costs. Today, Alex (@AlexHormozi) shares a story of an HR manager’s choices gone wrong, the two lessons he got from this moment, and what “value” really means when running a company.

Welcome to The Game Podcast where we talk about how to get more customers, make more profit per customer, and keep them longer, and the many failures and lessons we have learned along the way to $100M in sales. We've got roll-up-your-sleeves kind of hustle with a little bit of cleverness and a lot of heart.

Timestamps:

(1:10) - The role of HR in your company and a story of this position gone wrong. Clue: your job is not to make people happy

(7:21) - “The employees are my customer” WRONG. Your customer is the COMPANY

(12:45) -  “We are keeping the value we provide and marketing and sales primary and operations is secondary to that”

(21:18) - The value of the company is based on the value of the people. To be a good HR, you are tasked to recruit talented ones. You have to protect the company at all costs

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Transcript

Click on a timestamp to play from that location

0:00.0

Hey guys, love that you're listening to the podcast.

0:02.5

If you ever want to have the video version of this, which usually has more effects, more

0:06.6

visuals, more graphs, you know, drawn out stuff, sometimes it can help hit the brain centers

0:11.6

in different ways.

0:12.6

You can check out my YouTube channel.

0:13.6

It's absolutely free.

0:14.6

Go check that out if that's what you are into and if not, keep enjoying the show.

0:18.7

Your employees are not your customers, all right?

0:20.9

Your company is always your customer.

0:22.6

Number one, because the company balances the priorities of everyone, the shareholders,

0:26.7

the customers and the employees.

0:28.8

Welcome to the game where we talk about how to get more customers, how to make more

0:31.6

customers, how to keep them longer, and the many failures and lessons we have learned

0:34.9

along the way.

0:35.9

I hope you enjoy and subscribe.

0:37.9

What's going on everyone?

0:38.9

I wanted to, I'll probably make a couple of podcasts about my day yesterday, but it was

0:44.4

our quarterly meetup for our leadership.

0:47.5

And there was kind of, you know, there's a few kind of, I don't want to say teaching

0:50.4

moments, but moments where I was kind of able to transfer some of my, you know, more updated

0:54.5

beliefs about how a company should run that they were like, man, I wish we'd record

0:59.2

this.

...

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