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Manager Tools

The Pinch Crunch Relationship Model

Manager Tools

Mike Auzenne

Feedback, Strategy, Careers, Coaching, Management, Skills, How-to, Development, Advice, Business, Leadership

4.61.4K Ratings

🗓️ 15 May 2017

⏱️ 33 minutes

🧾️ Download transcript

Summary

How to maintain trusting relationships when things go wrong.

Transcript

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0:00.0

Welcome to Mander Tools.

0:02.0

The Pinch Crunch Relationship Model.

0:05.0

Here we go.

0:07.0

This cast answers these questions.

0:09.0

How can I maintain better long-term relationships?

0:11.0

What can I do when a relationship is strained in some way?

0:15.2

Why am I struggling to hold on to long-term professional relationships?

0:18.0

Well if you want answers to these questions and more, keep listening. You know, Mark, building and maintaining healthy, trusting relationships is critical, right?

0:28.8

It's a critical part of professional managerial success.

0:31.8

And one of the important tools for keeping them healthy is knowing

0:34.3

what to do when things go wrong and they will.

0:37.0

Yeah they will because we're humans right and that's the if they didn't go wrong we

0:41.1

wouldn't need managers.

0:42.5

The problem is we don't ever get trained on how to save relationships.

0:47.7

In fact, if you look on the internet where everything is true for relationship advice,

0:51.9

it's all personal relationship advice.

0:53.5

Professional relationships

0:54.8

about the extent of readily available guidance

0:58.4

on relationships, professional relationships,

1:02.0

is how to get them.

1:03.0

And it's almost always skewed toward sales.

1:06.0

Right.

...

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