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Don't answer the phone, Elvis Duran. The Elvis Duran phone tap. Danielle, what do you have today? All right, well, Michael says that Kristen and I are getting married, and the plans have been going smoothly except for the flowers. She cannot make up her mind. She asked the florist to show her two arrangements so she could decide which one she likes better. They said, okay, they'll do it. But now you call as the florist and say, oh, changed our minds. We're not going to do that for you. She's not going to be happy. You know, you're dealing with people who are, they're in a very sensitive part of their lives right now. Oh, yes. Is that what makes it good? All right, today's phone tap.

Hello? Kristen, hi, this is Mary over at Sue. Hi, how are you? Good. You've been dealing with Patty?

Yeah. Yeah, she's got taken off of your wedding and they gave me all your paperwork. Oh, okay.

They're making up two different designs for you, two centerpieces?

Mm-hmm.

Yeah, that can't happen.

Okay.

I don't know who gave you the okay on that in the first place.

Patty.

Yeah, that's the problem.

She shouldn't have done that.

Yeah, I mean, listen, I'm the customer, and I've not been treated very nicely.

Well, see, according to my... According to my paperwork here, they said that you had the attitude problem.

Well, you don't say that to someone.

I understand, but...

I'm paying thousands of dollars.

I mean, honestly, unless you're like a celebrity, you know, we're not going to give you special treatment.

If you were somebody, then maybe, but, you know. If I was somebody, why are you being so rude? You know what? I'm going to write a letter. Maybe I don't know what the better business. I don't know what I'm going to do. But I really, if I'm not difficult and you guys are so rude to me, I was recommended to you guys. Can I just have my money back? Are you kidding? If I'm that big, give me my money back. And I will find many floress that would like to deal with me and would consider me a special person. Are you serious? Because I'm not. You really want your... You think I want to come there now and meet you? Do you really want your money back? You really think we're going to give you your money back? Yeah? That's really funny. She thinks she's getting her money back. Okay. All right. You know what? I'm usually... I'm a very nice person and I'm very, very tolerable.

But this is just ridiculous.

Miss, you meant tolerant, not tolerable.

Sorry, I just want to tell you that.

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