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Witness History

The Hoover Free Flights Promotion

Witness History

BBC

History, Personal Journals, Society & Culture

4.41.6K Ratings

🗓️ 14 October 2016

⏱️ 9 minutes

🧾️ Download transcript

Summary

In 1992 the vacuum cleaner manufacturer Hoover began offering free flights to British customers with every appliance they bought. The promotional campaign soon came unstuck when thousands of people took them up. Harry Cichy led the campaign to try to make the company provide the flights. He's been speaking to Susan Hulme for Witness.

Photo: A cleaning lady vacuuming a red carpet. Credit: Getty Images.

Transcript

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0:00.0

Hello and thank you for downloading a witness on the BBC World Service with me Susan Hume.

0:05.7

Today I'm taking you back to Britain in 1992 and the launch of a promotional campaign

0:11.7

that went badly wrong, a free gift with every purchase isn't unusual but the free gift

0:17.2

Hoover was offering was much more valuable than the vacuum cleaners they were

0:21.4

trying to sell.

0:22.9

Shoppers in the UK were being offered the trip of a lifetime

0:26.7

and for free.

0:27.9

Spend over 100 pounds on any Hoover product

0:31.0

and we'll give you two return flight seats to either New York or Florida.

0:45.0

Two return flight seats. Unbelievable.

0:47.0

It was unbelievable.

0:48.6

In the days before the Budget Airlines had got off the ground, the free flights offer looked like the most audacious marketing

0:55.0

campaign ever.

0:56.0

Hoover, the buy word for vacuum cleaners and washing machines in Britain, needed to shift lots of

1:01.6

old stock and keep their factories busy and to start with it

1:05.9

worked.

1:09.9

The sales were hitting the roof.

1:10.8

The Camberslaying factory producing the hovers was non-stop producing. the paper, Hoover for sale, half-price Hoover's for sale. People were just buying the hovers

1:25.1

for the free flights.

1:26.7

Harry Sichi was among the thousands of people who bought a Hoover product for the free flights.

1:32.3

Hoover Goods became a top wedding present as guests

1:35.0

handed over the vacuum cleaner and kept the free flights voucher. Some newlyweds

...

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