This is high performance, the show that explores the successes, the struggles and the secrets of high performers, allowing us all to get closer to our own version of high performance.

And today we've got a very special episode for you so this is

one of our shorter conversations where we delve into the archive of high performance and

Damien came in today and said I would love to talk about the ultimate soft skill for high performance.

What is the ultimate soft skill? Well before I did that I should admit that I came in with an alternative title which was,

don't be a dick.

But I felt that was too aggressive,

but also I felt it didn't instruct people of,

well, what do I do instead?

So it's not being a dick the ultimate secret

to high performance, and we should end the

episode here we could do or we could delve a bit deeper and say actually it's

about kindness it's that hidden superpower that all our high-performing guests

have told us about whether that's starts by being kind to themselves when mistakes happen when cock-ups occur or when setbacks are inevitable along the way. You start by understanding and being empathetic to yourself.

And in turn that gives you the capacity to be able to do that to other people and lift other people

up as well. So kindness is king, kindness is key in a world where you can be anything, be kind.

We see all of these phrases banded about, right?

I suppose it leads me to two questions.

I mean it's only recently we have Phil Jones on the show just a few weeks ago where

his challenges in his career were defined by people not being kind.

We asked is social media abuse for football is improving or getting worse.

He said it's getting worse, no question. So we know we're in a world where people are being less kind than ever before.

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