5 • 743 Ratings
🗓️ 23 July 2025
⏱️ 23 minutes
🧾️ Download transcript
Episode 567
Welcome to Loan Officer Freedom, the #1 podcast in the country for loan officers, hosted by Carl White.
In this episode, your host, Carl White, sits down with Jerry Byers to uncover a golden opportunity that’s catching many LOs by surprise — homeowners whose HELOCs are now resetting.
These borrowers are about to experience a major payment shock, and most don’t even realize it’s coming. Carl and Jerry break down how you can identify these homeowners (even if you didn’t do the original loan), what to say when you reach out, and how to offer solutions that truly help — while also adding to your monthly volume.
If you’re looking for a timely, targeted way to generate refinance business in today’s market, this episode maps out the exact strategy that top producers are already using.
Schedule a one-on-one free coaching call, click here or visit LoanOfficerStrategyCall.com.
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| 0:00.0 | So I'm talking with Jerry Byers and who happens to be down in St. Petersburg, just down the road for me. So how cool is that? Are you native to there by chance? |
| 0:17.3 | No, actually not. I grew up in San Diego. Okay. Oh, nice. One Another side, other coast. Yeah. One paradise to the other. So you called me up and you're |
| 0:25.8 | getting ready to write an article about reaching out to people that did Helox about five years ago, |
| 0:36.1 | that they're getting ready to reset and like where's the opportunity for the loan officer and how can we benefit the borrower all in the same time by converting these. |
| 0:51.3 | HILOCs that are like a second mortgage and refinance it into one loan. |
| 0:57.8 | By the way, so, dude, I just saw this report shocked me, said that the, I think it was for last |
| 1:08.2 | month or was it the month before, that it was 55% purchase loans, 40% refinance, and 5% helix. |
| 1:22.3 | That was a breakdown last month. |
| 1:24.2 | I was shocked by how many refinances that was. |
| 1:30.0 | Yeah, that kind of shocks me too, |
| 1:36.6 | especially at these rates. So I know. So you know what that told me, Jerry? That told me I'm not marketing. I think I'm marketing my database pretty good, but I think we were at, |
| 1:42.5 | gosh, what was it? |
| 1:45.2 | I think it was, and it might be off here a little bit. |
| 1:47.1 | If I remember, like it was 21 or 22% refinance, which I thought was, I always shoot for that 70, 30. |
| 1:53.9 | That's kind of the holy grail for me. |
| 1:57.2 | But, yeah, I saw this 60, like 60 or 55 40, 545, 5. |
| 2:05.6 | Pretty shocking. |
| 2:06.6 | So all right. |
| 2:07.6 | So what we're going to talk about is where is the opportunity for the loan officer and how can we help our clients and, oh, by the way way get a commission check when we help them out. |
| 2:18.7 | Oh, absolutely. And so that's what we're always looking for ways to help our brokers and |
| 2:24.4 | MLOs just find a target that might not be addressed currently that might be upcoming. And this is, |
| 2:33.0 | you know, this is pretty common with |
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