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Freakonomics Radio

The Hidden Cost of False Alarms (Rebroadcast)

Freakonomics Radio

Freakonomics Radio + Stitcher

Documentary, Society & Culture

4.632K Ratings

🗓️ 15 May 2013

⏱️ 6 minutes

🧾️ Download transcript

Summary

If any other product failed 94 percent of the time, you'd probably stop using it. So why do we put up with burglar alarms?

Transcript

Click on a timestamp to play from that location

0:00.0

Ladies and gentlemen, Stephen Dovner has lost his voice this week and his home sick.

0:05.0

So, we bring you this re-broadcast from Marketplace. Enjoy!

0:11.0

From APM, American Public Media, and WNYC...

0:17.0

This is Freakonomics Radio on Marketplace.

0:20.0

Here's the host of Marketplace, Kyra's Doll.

0:23.0

Time now for a little bit of Freakonomics Radio that moment in the broadcast every couple of weeks

0:30.0

where we talk to Stephen Dovner, the co-author of the books in the block.

0:33.0

I'm sorry, I'm sorry, I'm fighting through it.

0:36.0

Okay, folks in the blog of the same name, it is of course the hidden side of everything.

0:40.0

Ah, let me find the button, Kyra. I got it.

0:43.0

Apologies. So, what are you doing?

0:45.0

I'm sorry, we just put a burglar alarm in the studio here. It goes off like every five minutes.

0:49.0

One would think you'd be able to turn it off when you're on the radio, dude.

0:51.0

You would, but you know, it's not just me, Kyra. Do you have any idea what the false alarm rate is for burglar alarms in this country?

0:57.0

Well, I'm just gonna guess you're trying to make a point here. So I would say hi, yes.

1:01.0

The data show that false alarms account for 94 to 99% of all alarm calls.

1:07.0

Wow, okay. I mean, that's great that they're false alarms, but it's bad that they're false alarms, right?

1:11.0

Well, you know who hates it even more than the homeowners are the police.

1:15.0

Yeah, of course. Listen to Craig Stecler, he's the police chief of Fremont, California.

1:19.0

When he realized that 98% of the alarm calls to his department were false alarms, he started to figure out what this was actually costing him.

1:27.0

The officer's time, we figured it was around $67.

1:31.0

And for each officer to respond to officers per call, then the dispatch time was around $12 for every dispatch call.

...

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