The Guest Journey, Automated — Discover Enso Connect for STR Hosts

The Boostly Podcast

Mark Simpson

Marketing, Entrepreneurship, Business

5 • 1.4K Ratings

🗓️ 28 July 2025

⏱️ 37 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

🎙 Welcome to this Special Webinar Episode on the Boostly Show! 🎙

👋 Welcome to Boostly, where we give STR and MTR owners and managers the tools, strategies, and support to win more direct bookings — no fluff, no ads.

💡 This video is part of our free training series to help you grow your short-term rental business and take control away from OTAs.

In this special Boostly webinar, Mark Simpson dives into Enso Connect — the all-in-one guest experience platform that’s transforming short-term rental operations. From automating messaging and smart lock access to boosting upsells and review rates, Enso Connect helps STR hosts streamline the entire guest journey while keeping everything personalised and on-brand.

Built to integrate seamlessly with your PMS, this powerful tool acts like your digital concierge, letting you focus on growth while the tech handles the heavy lifting. Whether you manage boutique stays or hundreds of units, this session unpacks how hosts are using Enso to deliver 5-star experiences with less effort — and more profit.

Let's jump in.

https://ensoconnect.com/

Connect with Boostly

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Boostly.co.uk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Boostly.co.uk/5steps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://instagram.com/boostlyuk⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://Boostly.co.uk/podcast⁠⁠⁠⁠⁠⁠⁠⁠

Transcript

Click on a timestamp to play from that location

0:00.0	Good morning, good afternoon, good evening. Welcome everybody, wherever you're tuning in from
0:04.4	in the world. Welcome to a new platform that we're using called Crowdcast. I absolutely love
0:09.6	this. It's better than Zoom. And again, for things like what we're going to discuss today,
0:14.3	really, really good. So I can see everybody that's in here. It is going to be recorded as well.
0:19.3	So we will put the replay out on all of the
0:21.6	Boosley socials. But this is one that I'm being excited about because I've known this chap
0:27.8	now for coming on three years now, right? And every single time that I chat to Francois,
0:33.7	I'm always impressed. I learn a lot. And this is a young chap that you need to be
0:38.6	make sure of it is you are aware of whether you're following him on LinkedIn or wherever.
0:43.7	The YouTube channel for Enzo Connect is very, very good so I recommend that you drop a little
0:48.0	subscription on there. But today we're going to talk about how you can make more by doing less, which is what everybody loves.
0:55.8	How can you make more money by doing less work, which is there, which is fantastic.
0:59.3	So, Francois, for anybody who is not aware of your good self, can you just give us a super quick background on Enzo when you decided to co-found it and just sort of where you are now, sort of
1:12.0	2025, where you stand with everything.
1:15.2	Yeah, so named Francois, co-founder of Enzo Connect, started this out of university.
1:20.3	So I was never supposed to actually build a business.
1:23.7	I was supposed to make the family proud and get a job that pays.
1:26.0	And then it was COVID and I decided, well, let me get into the travel proud and get a job that pays. And then it was COVID,
1:32.4	and I decided, well, let me get into the travel space. So you could imagine how happy my family was when I decided to get into this kind of industry in the peak of not this industry.
1:40.1	I studied computer science, cognitive science, focused in computational linguistics.
1:45.0	My co-founder and I had read some papers around what is now known as chat GPT.
1:50.0	We were excited about the world of communication and guest experience.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Mark Simpson, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Mark Simpson and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.