The Future of Professional Services & AI: What've You Done Lately

Technology Revolution: The Future of Now

Bonnie D Graham

News, Business News, Technology

4.9 • 112 Ratings

🗓️ 28 June 2023

⏱️ 55 minutes

🔗️ Recording | iTunes | RSS

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Summary

We queried ChatGPT: “Please tell me about the future of professional services businesses and AI.” ChatGPT response: The future of professional services businesses and AI is promising, with many opportunities for innovation and growth. Overall, the future of professional services and AI is likely to be characterized by greater efficiency, productivity, personalization, improved data analysis and insights, greater collaboration and knowledge-sharing, and enhanced client experiences. We also asked ChatGPT: “Send me fictional movie quotes about service businesses: ChatGPT response: _ “The key to this business is personal relationships.” [Jerry Maguire, 1996] _ “We’re not just selling a service, we’re selling an experience.” [The Devil Wears Prada, 2006] _ “In the service industry, it’s not about what you do, it’s about how you do it.” [Waiting..., 2005] _ “We provide a service people don’t know they need, but they can’t live without.” [The Grand Budapest Hotel, 2014] We’ll ask Lenore Horton, John Strohmeyer, Whitney Thomas and Alex Freeburg for their take on The Future of Professional Services Businesses and AI: What Have You Done for Me Lately?

Transcript

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0:00.0	Where does yesterday's future, which is already here, really here, really here, meet today's future, which is about to happen, and tomorrow's future, which could be just minutes away?
0:16.1	Welcome to technology revolution, the future of now.
0:21.4	Where host Bonnie D. Graham asks savvy futurists for their predictions about the tech-driven trends that are shaping our future right now.
0:30.5	Here's your host who will take us into the future of now. Bonnie D. Graham.
0:36.0	Bonnie D. in the house. Thank you to the voice of Ryan Treasure for Only a Voice America.
0:39.9	Love your voice. Ryan. Hope you're doing well. I never remember whether on camera I say,
0:44.5	future is here or here. So I'll just go up into the ether, the future of now.
0:49.3	This is a show about the future. I have four futurists with me, and we have a very interesting
0:53.7	topic having covered before. So let me me, and we have a very interesting topic
0:54.1	having covered before. So let me start, and I will tell you that. I use ChatGPT, a wonderful
1:00.6	LLM, large language model, and it uses AI, and I use it for my research on the topic. So just
1:08.5	be aware I'm giving full credit where credit is due. I've found
1:11.6	that being polite in my query seems to get different answers. I've had people tell me. If you say
1:17.1	please to a chat bot, it will actually give you a different answer than just say, give me or tell
1:22.3	me. So you really, it's not sentient, but it has, it matters. Just be nice.
1:27.6	So I said, please tell me about the future of professional services businesses and AI, artificial
1:33.6	intelligence.
1:34.6	And here's the summary of the answer I got.
1:36.8	The future of professional services, businesses, and AI is promising with many opportunities
1:42.3	for innovation and growth.
1:43.3	Sounds good to me overall
1:44.9	the future of AI and professional services is likely to be characterized by listen
	...

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