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What Next | Daily News and Analysis

TBD | Did a Twentysomething Con America’s Biggest Bank?

What Next | Daily News and Analysis

Slate

News, Daily News, News Commentary, Politics

4.62.3K Ratings

🗓️ 5 February 2023

⏱️ 33 minutes

🧾️ Download transcript

Summary

JP Morgan Chase is getting an education on FAFSA and financial aid–which would’ve been helpful before they acquired a now, quite dubious seeming start-up. Guest: Ron Lieber, New York Times journalist, author of the “Your Money” column. Host: Lizzie O’Leary If you enjoy this show, please consider signing up for Slate Plus. Slate Plus members get benefits like zero ads on any Slate podcast, bonus episodes of shows like Slow Burn and Dear Prudence—and you’ll be supporting the work we do here on What Next TBD. Sign up now at slate.com/whatnextplus to help support our work. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

This podcast is brought to you by Progressive. Most of you aren't just listening right now.

0:05.8

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0:12.1

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0:19.8

Multitask right now, quote today at Progressive.com. Progressive casualty insurance company and affiliates.

0:26.6

National average 12 month savings of $698 by new customer surveyed who saved with Progressive between June 2021 and May 2022.

0:36.1

Potential savings will vary, discounts not available in all states and situations.

0:51.1

I started my conversation with Ron Lieber by reading him a little bit of a press release.

0:55.6

Ron writes the Your Money column for the New York Times, and I wanted his take on an announcement from September of 2021.

1:03.6

An announcement from JP Morgan Chase, the country's biggest bank, saying it was buying a startup called Frank.

1:10.6

Frank's business was supposedly built around helping students navigate the financial aid system. And JP Morgan Chase wanted in.

1:18.1

So much so that they reportedly paid $175 million for Frank.

1:23.1

Here's the part I read to Ron. Frank offers a unique opportunity for deeper engagement with students.

1:29.1

Together, we'll be able to expand our capabilities for students and their families, helping them financially prepare for college and other major moments in their future.

1:38.1

How much do you think JP Morgan Chase regrets those words now?

1:44.1

Well, think about it this way, Lizzie. They don't regret trying to chase after 20-somethings who might have a half-century of financial services customer-dom in their future.

2:00.1

This is something they very much want to do. But I think they deeply regret not having asked another 5-10, relatively basic questions about the enterprise.

2:13.1

The enterprise that they were purchasing and the founder behind it.

2:20.1

Because according to JP Morgan, Frank was not all it seemed. Nor was Charlie Javice, the woman who started it.

2:27.1

In fact, JP Morgan says pretty much the whole thing was a lie. And now the bank is suing Javice, saying it was the victim of fraud.

2:37.1

Listen to JP Morgan's CEO, Jamie Dimon, on the bank's recent earnings call.

2:41.1

What? And I was just thinking one way or another was a huge mistake.

2:45.1

Which is like, CEO's never say that. They never say that kind of thing.

...

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