Often people who deal with the public as part of their job often begin to believe that people in general are not very bright. As an example, one question workers at Disney theme parks are often asked is “What time is the 3 o’clock parade?” Which is, of course, a pretty stupid question on its surface. But it’s how the employees answer the question that makes Disney customer service so legendary – and any organization can do the same thing. https://www.disneyinstitute.com/blog/how-would-you-respond-if-asked-what-time-is-the-3-oclock-parade/ Making money mistakes can be devastating. Yet, a lot of very smart people do some amazingly dumb things with their money according to Jill Schlesinger, business analyst for CBS News, host of the podcast Jill on Money and author of the book, The Dumb Things Smart People Do With Their Money (https://amzn.to/2MRHlV5). Listen as Jill explains what to do now to avoid the consequences of stupid money mistakes. We’ve all been told that our attitude is important. I’m sure your parents or a teacher told you something along the lines of: “You can accomplish anything with the right attitude.” But wait a minute. Can the right attitude overcome a lack of skill or talent? John Maxwell, author of dozens of books including The Difference Maker: Making Your Attitude Your Greatest Asset (https://amzn.to/2TzvrSs) joins me to explain what a good attitude can and cannot do and how to use your attitude to make you better at everything you do. The first wrinkles people usually get are around the eyes – crow’s feet is what people call them. If you have them you should rejoice! Listen as I explain why getting these wrinkles can do wonders for how people see and perceive you. http://www.dailymail.co.uk/health/article-2272240/Smile-Crows-feet-make-look-cleverattractive.html#axzz2JwHRI3EL PLEASE SUPPORT OUR SPONSORS! With Grove, making the switch to natural products has never been easier! Go to https://grove.co/SOMETHING and choose a free gift with your 1st order of $30 or more! Capsule is a new kind of pharmacy that hand delivers your prescription the same-day, FOR FREE! To sign up, visit https://capsule.com to get your prescription hand delivered today—for free! We really enjoy The Jordan Harbinger Show and we think you will as well! There’s just SO much here. Check out https://jordanharbinger.com/start for some episode recommendations, OR search for The Jordan Harbinger Show on Apple Podcasts, Spotify or wherever you listen to podcasts.  Discover matches all the cash back you earn on your credit card at the end of your first year automatically and is accepted at 99% of places in the U.S. that take credit cards! Learn more at https://discover.com/yes Over the last 6 years, donations made at Walgreens in support of Red Nose Day have helped positively impact over 25 million kids. You can join in helping to change the lives of kids facing poverty. To help Walgreens support even more kids, donate today at checkout or at https://Walgreens.com/RedNoseDay. https://www.geico.com Bundle your policies and save! It's Geico easy! Download the five star-rated puzzle game Best Fiends FREE today on the Apple App Store or Google Play! https://bestfiends.com Learn more about your ad choices. Visit megaphone.fm/adchoices