Streamlining Australian home loans, with Vincent Turner (Uno Home Loans)

How to Lend Money to Strangers

Brendan le Grange

Credit, Fintech, Management, Lending, Banking, Business, Careers

5 • 2.6K Ratings

🗓️ 14 March 2024

⏱️ 43 minutes

🔗️ Recording | iTunes | RSS

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Summary

Designers speak about 'the job to be done' - you don’t need a taxi or an Uber or tuk-tuk, you need to get home to bed; you don’t need a mortgage, you need to finance your house purchase; you don’t need to spend every second weekend researching market rates, you just need to be on the best deal you qualify for. In this episode, I speak to Vincent Turner about Australian mortgages, about startups and why ‘early-stage businesses’ is perhaps a better term, about design thinking and deep working, and about a rather special belt.

Uno is at home online at https://unohomeloans.com.au/ Or on LinkedIn at https://www.linkedin.com/company/uno-home-loans/

You should check out Yoku belts at https://yokumensbelt.com/ (you know you need a smart new belt)

And you should also follow Vincent at https://www.linkedin.com/in/vhturner/

LinkedIn is also where you can find and connect with me: https://www.linkedin.com/in/brendanlegrange (please do reach out, follow the show's page, and share the content with your networks)

Meanwhile, my action-adventure novels are on Amazon, some versions even for free, and my work with ConfirmU and our gamified psychometric scores is discussed at https://confirmu.com/ and on episode 24 of this show https://www.howtolendmoneytostrangers.show/episodes/episode-24

If you have any feedback or questions, or if you would like to participate in the show, please feel free to reach out to me via the contact page on this site.

Keep well, Brendan

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Transcript

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0:00.0	Feel free to ignore this ad. But if you're looking for a new podcast, you might want to pay attention.
0:06.7	My podcast Nudge is the UK's most popular marketing show, but honestly, it's much more than just marketing.
0:12.8	It covers the psychology behind how all of us make decisions.
0:16.2	Listen and you'll learn about the most persuasive text message in British history,
0:20.6	why powerful people dress differently, and why brainstorms are BS.
0:24.7	Over 300,000 smart Brits tune into nudge, so if you're interested, give nudge a listen.
0:39.4	Australia, for whatever reason is unnecessarily divergent and complex in not the pricing aspect of the lending that is fairly competitive but the approval part of the process.
0:44.3	There is a huge amount of customer confusion as a result of that and one if not the highest
0:49.4	penetration of mortgage broker deals as opposed to direct to lender deals.
0:53.4	The way a traditional broker would solve that level of complexity
0:56.9	is through deep knowledge and expertise and experience in having done lots of deals
1:01.3	and usually a close working relationship with a small number of banks and so the reality is an industry data supports this that most brokers will typically use one two maybe three lenders for overwhelmingly 80% of their loans.
1:14.4	When we looked at online mortgage broking, we looked at how might you make that better and different.
1:18.4	Investing in an incredibly high quality tooling for the broker to turn that broker into a superstar.
1:24.1	I've been working with credit scores for 20 odd years now and one thing I've learned in that time is that there are only a few business
1:35.8	questions whose answer is we need a more accurate scorecard. The outputs of our data analytics
1:42.0	need to be useful before there are anything else.
1:45.4	And useful can often be simple.
1:47.9	So while I spend every day working on a score that has three or four hundred nuances of
1:52.4	risk to it, I can get just as excited
1:54.7	about a score that outputs red and bural green if the latter influences
1:59.0	customer action, which it seems to be doing for Australian mortgage holders curious about a refinance.
	...

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