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Build with Leila Hormozi

Stop Letting Emotions Influence Your Behavior | Ep 159

Build with Leila Hormozi

Leila Hormozi

Education, Entrepreneurship, Management, How To, Business

5867 Ratings

🗓️ 12 July 2024

⏱️ 21 minutes

🧾️ Download transcript

Summary

“Unless that person is asking for help, then me indulging in that emotion often doesn't actually help.” Today, Leila (@LeilaHormozi) delves into how emotional behavior impacts workplace and personal relationships, highlighting the manipulation tactics of stress, sadness, and anger due to poor communication skills. She offers methods for fostering direct communication to reduce emotional manipulation and enhance productivity.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(0:41) - Understanding emotional manipulation

(2:43) - Overcoming emotional reactions

(6:17) - Example #1: Cranky employees and workload

(9:34) - Example #2: Sadness as an attention-seeking tool

(17:27) - Example #3: Anger as a manipulative tactic

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Transcript

Click on a timestamp to play from that location

0:00.0

What a lot of people don't realize is that they keep their employees, they keep their spouses,

0:03.6

they keep their friends stuck in these emotions because they indulge in them with them.

0:08.4

They reinforce the emotion by behaving in a way that the person wants them to

0:12.5

and doesn't have to use their verbal ability to ask for.

0:20.7

How do you create an unshakable business?

0:23.2

I cross $100 million in net worth by the age of 28.

0:26.3

Now I'm growing acquisition.com into a billion dollar portfolio.

0:29.5

In this podcast, I share the lessons I've learned in scaling big businesses

0:32.5

and helping our portfolio companies do the same.

0:35.2

Buckle up and let's build.

0:47.0

So I want to share a topic that is super top of mind for me because it's something that I experience in my own business, a portfolio CEO brought up to me the other day, how people

0:51.5

use emotions to influence others' behaviors. What I used to think,

0:55.7

for example, was that emotions were a reaction to something that I did. But what I have learned over

1:01.4

time in studying more of behavior science and psychology is that a lot of people actually use

1:06.3

emotions to get something, right? So if somebody comes to you and they're angry or somebody comes

1:10.5

to you and they're sad,

1:11.8

it's not necessarily that you made them anger or sad, but they know that if they act angry or they act

1:16.4

sad, they're going to get something they want from you because you're going to respond in a

1:20.5

certain way that they've probably seen works in the past. And so an example of this is, I was speaking

1:25.6

with one of our portfolio CEOs, and she was telling me that one of her teammates constantly is coming to her stressed and anxious and talking about how anxious she is.

1:35.1

And I said, well, what do you do when she acts anxious and when she acts stressed?

1:40.0

And she said, well, I usually ask her what's on her plate and then I take some of it off of her plate.

...

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