Stolen inheritance, Fraud and Pets

Money Box

BBC

Business

4.2 • 825 Ratings

🗓️ 10 December 2022

⏱️ 31 minutes

🔗️ Recording | iTunes | RSS

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Summary

A new report out today is recommending sweeping reform in the way fraud is dealt with in England and Wales. The House of Lords Digital Fraud Committee has spent six months looking at the systems enabling fraud, the response to fraud and how victims are treated. Recommendations range from a time limit stopping high value payments from leaving accounts, to what it calls 'less carrot and more stick' for companies who enable fraud. We'll speak to Baroness Morgan who is the Chair of that committee and hear from a woman who had part of her inheritance stolen in a sophisticated scam.

One of the UK's largest mortgage providers has warned Money Box about the dangers of rogue companies installing insulation using what is called spray foam. Nationwide expects more homeowners to enquire about insulation as energy costs rise and the cost of living crisis bites. Dan Whitworth hears from those affected and gets a response from the industry.

Can customers use government energy bill vouchers to pay for their gas as well as electricity?

And the cost of living crisis has been called one of the biggest threats to animal welfare by the RSPCA. It's after a survey found that one in five pet owners are worried they won't be able to feed their animals. The office for National Statistics also says that the price of pet food has risen by almost 14% in a year, increasing more rapidly than the cost of food for humans of about 11%. We'll speak to pet owners and the RSPA.

Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Sandra Hardial Editor: Jess Quayle

(First broadcast 12pm Saturday 12th November, 2022)

Transcript

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0:00.0	You are about to listen to a BBC podcast and I'd like to tell you a bit about what goes into making one.
0:06.5	I'm Sadata Sese, an assistant commissioner of podcasts for BBC Sounds.
0:11.2	I pull a lot of levers to support a diverse range of podcasts on all sorts of subjects,
0:16.0	relationships, identity, comedy, even one that mixes poetry, music and inner city life.
0:22.4	So one day I'll be helping host develop their ideas, the next fact-checking, a feature,
0:28.3	and the next looking at how a podcast connects with its audience, and maybe that's you.
0:33.6	So if you like this podcast, check out some others on BBC Sounds.
0:39.4	BBC Sounds, music, radio, podcasts.
0:43.1	Hello, welcome to this Moneybox podcast, the insulation that may have to be removed before you can sell your home.
0:50.4	Can you use your prepayment meter electricity vouchers towards your gas bill?
0:55.5	And?
0:56.4	How much is that doggy in the window?
1:02.4	Patty Page, but just how much is your doggy in the window costing you?
1:08.5	We start, though, with a new report out today which recommends sweeping reforms
1:12.7	in the way fraud is dealt with in England and Wales. The Cross Party House of Lords Digital
1:17.4	Fraud Committee has spent more than six months looking at frauds where thieves wheedle their
1:22.6	way into our lives to steal money from our bank. It recommends a delay before high-value payments are sent
1:29.1	from bank accounts. It also wants telecoms firms to bear more responsibility and the banks to
1:35.0	share between them the cost of refunding customers, though it controversially comes down
1:39.8	against blanket reimbursement in all cases. I'll talk to Baroness Morgan, the chair of the committee
1:45.3	in a few minutes, but here is just one of the many people who contact us about potentially
1:50.8	life-changing fraud. It wasn't until I put the phone down and my husband said to me,
	...

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