Special Edition: How to Disagree without Disrespect
The NewsWorthy
Erica Mandy
4.7 • 1.3K Ratings
🗓️ 23 October 2021
⏱️ 15 minutes
🧾️ Download transcript
Summary
Public fights over masks and COVID-19 vaccines seem to be happening more often these days and there's at least some data to back it up. The FAA says the number of unruly passenger incidents is already 2 to 3 times the number from all of 2020. Most of them are over mask-wearing.
In retail stores, managers have had to train staff how to deal with screaming customers. And we've probably all felt the tension just talking with friends and family who may disagree with us. Today, we're diving into why this is happening more these days and how to handle it, whether it's on a plane with strangers or around the Thanksgiving table with loved ones.
We've brought Dr. Tania Israel back on the show. She's a counseling psychology professor at UC Santa Barbara and the author of the award-winning book "Beyond Your Bubble: How to Connect Across the Political Divide."
Dr. Israel explains how to de-escalate these fiery situations and shares tips for having more productive, caring conversations with people you disagree with. Plus, the words you should never say to another person, especially during a heated exchange.
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Transcript
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| 0:00.0 | Today is Saturday, October 23rd, public fights over masks and COVID-19 vaccines seem to be |
| 0:05.5 | happening more often these days, and there's at least some data to back it up. The FAA says the |
| 0:10.0 | number of unruly passenger incidents is already two to three times the number from all of 2020, |
| 0:14.8 | and most of them are over mask wearing. In retail stores, managers have had to train staff |
| 0:19.6 | out of deal with screaming customers, and we've probably all felt that tension just talking with |
| 0:24.3 | friends and family who may disagree with us. So today, we're diving into why this is happening |
| 0:29.4 | more these days, and how to handle it, whether it's on a plane with strangers or around the |
| 0:34.0 | Thanksgiving table with loved ones. We brought Dr. Tanya Israel back on the show for this. She's a |
| 0:39.2 | counseling psychology professor at UC Santa Barbara and the author of the award-winning book |
| 0:43.4 | Beyond Your Bubble, How to Connect Across the Political Divide. Dr. Israel explains how to |
| 0:48.0 | de-escalate these fiery situations and shares tips for having more productive, caring conversations |
| 0:53.1 | with people you disagree with. Plus, the words you should never say to another person, |
| 0:57.1 | especially during a heated exchange. Welcome, welcome to The Newsworthy Special Edition |
| 1:03.8 | Saturday, when we sit down with a different expert or celebrity every Saturday to talk about |
| 1:07.7 | something in the news. Don't forget to tune in every Monday through Friday for our regular |
| 1:11.6 | episodes, where we provide all the day's news in 10 minutes. I'm Air Commandy, it's now time |
| 1:16.3 | for today's Special Edition Saturday. Well, thank you so much for coming on The Newsworthy. |
| 1:23.7 | I'm delighted to be here. So first, we've seen so many examples recently in restaurant schools, |
| 1:29.6 | airplanes of people getting into these really serious arguments or even physically fighting over |
| 1:34.7 | things like masks and vaccine mandates. Why do you think these topics are getting people so fired |
| 1:40.8 | up and how does it escalate so much? This is such an important question for our time. The hostility |
| 1:48.7 | that's going on is really palpable. And one of the things that I'm seeing is that people |
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