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Business Wars

Shopping in the Social Media Age | 4

Business Wars

Wondery

History, Business, David Brown, Management

4.613.2K Ratings

🗓️ 26 December 2024

⏱️ 38 minutes

🧾️ Download transcript

Summary

TikTok gift guides and social media shopping platforms changed the game this holiday season. So how much did shoppers spend — and where did they make those purchases? Hint: it definitely wasn't Target. David is joined by Jordyn Holman, retail reporter for The New York Times, and Kitty Guo, a writer for The Strategist covering gifting, to find out how shopping habits shifted in 2024.

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Transcript

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0:00.0

Wondery Plus subscribers can binge all episodes of business wars Disney Under Siege early and ad-free right now.

0:06.7

Join Wondry Plus in the Wondry app or on Apple Podcasts.

0:15.2

$998 billion.

0:18.8

That's the amount of holiday spending the National Retail Federation projected for this season.

0:24.1

Forecasters are describing this period which runs from November 1st through December 31st as a kind of return to pre-pandemic normalcy.

0:32.1

Consumers aren't in the pandemic shopping frenzy anymore, but wage growth has outpaced inflation, which retailers hope

0:39.0

will push spending online and in-person. The Federation predicts 2.5 to 3.5% sales growth over last year.

0:46.7

And in an effort to ensure that this season meets those expectations, well, you probably saw a rash

0:52.3

of emails, texts, mailers, and in-store holiday decor earlier than ever.

0:56.9

In fact, one of our guests put out a holiday gift guide on October 3rd.

1:01.3

We're going to talk about all that.

1:02.6

Plus, as TikTok's influence continues to expand, social media is a huge factor in what we buy and how we buy it.

1:09.6

There are a bunch of like cool girl Christmas gift ideas all under or around $50.

1:14.3

But it's that time of year and this is a boyfriend approved gift guide.

1:18.0

Last year when I posted my gift guide and got over a million views and the prices of vintage

1:21.5

calendars on eBay skyrocketed by about $100.

1:24.2

So let's see what happens this year.

1:25.9

We wanted to dig into some trends in consumer behavior and how companies are responding

1:30.4

to meet demand. So we're talking all things, holiday shopping today and the repercussions

1:34.7

for the American economy. I'm joined by Jordan Holman, a business reporter covering the retail

1:39.2

industry and consumerism for the New York Times, and Kitty Guo, a writer for New York

1:43.5

Magazine's The Strategist,

...

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