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Uncanny Valley | WIRED

Shop Talk

Uncanny Valley | WIRED

WIRED

Technology

4.1575 Ratings

🗓️ 22 June 2023

⏱️ 35 minutes

🧾️ Download transcript

Summary

Nearly every one of us in the US and Canada has bought something from either Walmart or Amazon. Not only are these two retailers ubiquitous, but they have forever altered the way we buy things through their experiments with things like free shipping, competitive pricing, speedy delivery, membership services, and innovative brick-and-mortar experiences.

Amazon and Walmart are obviously different in many ways, but the two companies are also surprisingly similar. This becomes particularly evident when you chart the history of their rivalry, as they race to compete for online shopping gains, or when they battle it out to acquire the same companies. Journalist and author Jason Del Ray writes about the dueling giants in his new book, Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets, which traces the moves both companies have made in their decades-long slugfest.

This week, we talk to Jason Del Rey about Amazon and Walmart’s technological advances, their strategic acquisitions, and how the pandemic forced them both to change course.

Show Notes:

Jason’s book, Winner Sells All, is out now from HarperCollins. Read all of our Amazon and Walmart coverage.

Recommendations:

Jason recommends season two of The Bear on Hulu. Mike recommends “Life After Roe,” WIRED’s series of stories about the current state of abortion rights. Lauren recommends buying gifts for people year-round, storing them in your home, then delivering them at the one time of year when you see them. 

Jason Del Rey can be found on Twitter @DelRey. Lauren Goode is @LaurenGoode. Michael Calore is @snackfight. Bling the main hotline at @GadgetLab. The show is produced by Boone Ashworth (@booneashworth). Our theme music is by Solar Keys.

Learn about your ad choices: dovetail.prx.org/ad-choices

Transcript

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0:00.0

Mike.

0:00.7

Lauren.

0:01.6

If you had to describe your relationship with Amazon, would it be that you're in a relationship,

0:07.7

you're just friends, or it's complicated?

0:10.4

It's complicated.

0:11.7

Okay.

0:12.4

What about Walmart?

0:14.2

Ooh, I think I've been inside like one Walmart in my life.

0:19.3

Are you American?

0:20.9

Like what?

0:22.0

How have you only been inside one Walmart?

0:24.8

I don't know.

0:25.6

It's just the way that I've rolled, I think.

0:28.2

I guess they don't have enough vegan food.

0:30.0

Okay.

0:30.8

Do you know the names of their big bosses?

0:33.8

Not necessarily the current CEOs, but the people associated with founding these companies.

0:39.1

Oh, yeah, sure.

0:39.7

Sam and Bud, Walton, Jeff Bezos, Andy Jassy, Doug McMillan.

0:45.0

What if I told you that you are actually the boss?

0:48.8

Oh, that's intriguing.

0:50.7

Yes, because how you spend your money and where you spend your money is ultimately what is most important to these companies.

...

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