Scaling & Selling: Lessons from Guest Homes with Josh Guest

The Boostly Podcast

Mark Simpson

Marketing, Entrepreneurship, Business

5 • 1.4K Ratings

🗓️ 16 December 2024

⏱️ 41 minutes

🔗️ Recording | iTunes | RSS

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Summary

Welcome to Boostly Podcast Episode 757. stayfi.com/boostly Discount code: BOOSTLY https://www.hostfully.com/boostly/ In this episode of the Boostly podcast, host Liam interviews Josh Guest, a successful entrepreneur in the short-term rental industry. Josh started Guest Homes in 2018, initially as a rent-to-service accommodation (SA) business based in Brighton. Despite facing numerous challenges, such as managing properties four hours away, he quickly scaled his portfolio. By networking and leveraging local markets, he managed up to 130 units before selling his business to the Host and Stay Group. Josh shares valuable insights on building and scaling a short-term rental business from scratch. He emphasizes the importance of acquiring units, maintaining quality service for clients and guests, and utilizing technology like channel managers and pricing tools. He also underscores the significance of keeping operational costs low, especially when starting. Josh discusses the importance of marketing strategies, from SEO to networking events, to grow the business. He elaborates on how to handle properties located far away by setting up efficient systems and regular inspections. As for the challenges, he tackles issues related to scalability and managing dispersed properties effectively. He also provides practical tips on how to handle the logistics of property management, including maintaining compliance with fire safety regulations. Finally, Josh reveals his decision-making process behind selling his business, which was influenced by a prior conversation with Dale Smith from Host and Stay. His future plans include continuing to work with Host and Stay while exploring other entrepreneurial ventures, including scaling a linen hire business. Josh invites listeners to reach out to him for advice on starting, scaling, or exiting a short-term rental business. https://www.guesthomes.co.uk/ https://Boostly.co.uk https://Boostly.co.uk/5steps https://instagram.com/boostlyuk https://Boostly.co.uk/podcast

Transcript

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0:00.0	Want to take control of your bookings and find some independence from Airbnb, meet Stafi,
0:05.4	the game changer in guest data collection and marketing.
0:09.2	Now, Stafi being around for a while, I've talked about and lots, but let me just delve into
0:13.7	a little bit more about what Stafi is and they does.
0:17.4	So remember the last time you went into a coffee shop and you wanted to use the Wi-Fi.
0:22.1	What did you have to do to get the Wi-Fi? You had to give him your email. Stay-Fi works
0:27.7	exactly like that, but for your short-term rental or your medium-term rental business. And the beauty
0:33.2	of it is that you don't just get the lead bookers details, you get the whole party. And this is
0:39.6	fantastic because of a stay of maybe four people coming at your property, you've not just got
0:45.1	one email, one piece of data, you've got four. And this is so important to boosting your
0:50.7	direct bookings is to build a solid database. Now, after the stay, stay fight, encourage you to boost in your direct bookings is to build a solid database. Now, after the stay, StayFai
0:56.2	encourage you to keep in contact with your guests and they give you the tools to do so as well.
1:02.1	They've got email. They've got SMS. You name it. They've got it. And it's all automated.
1:07.1	Now, I reached out to StayFat and I asked them, what can you do for the Boosley peeps?
1:12.3	What can you do for the Boosley crowd?
1:14.3	And they have given us 50% off your first free months.
1:18.4	Now, that's an exclusive.
1:19.8	Now, to do that, you need to go to stayfi.com forward slash Boostly, B-O-O-O-S-T-L-Y. Stay-Fi is S-A-Y-F-I-I-O-F-I.
1:29.2	When you're signing up, you've got to put the discount code in Boostly, B-O-O-S-T-L-Y.
1:33.8	Then you get 50% off your first free months.
1:36.5	Out of every vendor, every supplier, everybody that we have recommended over the years, the ones that everybody comes back to me with and saying
1:44.5	that was the one, it was StayFi. I'm a massive fan of them and I'm so happy that they've
	...

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