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Entrepreneurial Thought Leaders (ETL)

Sameer Dholakia (SendGrid) - Focus On People

Entrepreneurial Thought Leaders (ETL)

Stanford eCorner

Business, Life Lessons, Creativity, Startups, Strategy, Thought Leadership, Education, Stanford University, Leadership, Challenges, Journey, Culture, Etl, Innovation, Founders, Stanford, Entrepreneurship

4.5740 Ratings

🗓️ 5 February 2018

⏱️ 55 minutes

🧾️ Download transcript

Summary

Choose co-founders based on their core values. Pick investors who will be there in your darkest hour. Make hiring the best people your top priority, and treat them like owners — not employees. Sameer Dholakia, CEO of business email service SendGrid, discusses the most important strategies for a startup's success, including the concept of "servant leadership."

Transcript

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0:00.0

Stanford E-Corner presents the Entrepreneur Thought Leader series.

0:04.2

On today's episode, we have Samir Delaccia, the CEO of the cloud-based email service, SendGrid.

0:10.6

SendGrid sends over 35 billion emails every month from customers such as Spotify and Airbnb.

0:17.4

He has over 20 years of experience bringing cloud and enterprise software solutions to the market.

0:22.8

Here's Samir.

0:25.6

I'll get the quick overview just so you know a little bit about us and who we are, where we come from.

0:31.1

As Matt said, I was privileged enough to go join SendGrid about three plus years ago.

0:36.6

We were a small, probably about a $30 million company then, maybe three and a half years

0:40.8

ago.

0:41.9

We did just have a great successful IPO we're really excited about and proud of.

0:47.5

But it all comes down to these three guys up on the screen who were the entrepreneurs that

0:52.2

got SendGrid started back in 2009, Tim, Isaac

0:55.6

and Jose, wonderful guys, that were serial entrepreneurs and had been developers building new

1:03.2

websites and products. And every time they did that, every one of those websites, if you've

1:08.2

ever as a consumer gone in to sign up for a new service,

1:11.6

you might recognize the pattern where you type in an email address and they send you a confirmation email,

1:16.6

and you click on that email and it says, okay, now you're logged in and you can go and access the site.

1:21.6

It turned out to actually solve that very basic problem as a developer building the app,

1:26.6

just that little button that says,

1:28.1

I forgot my password, and you click on that button, there's code that has to sit behind it

1:32.2

to deliver that message back to you as a user in an automated fashion. And as developers,

1:39.1

they found that they were spending months and tens of thousands of dollars setting up servers

...

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