Retaining Disgruntled Staff As a New Manager
Manager Tools
Mike Auzenne
4.6 • 1.4K Ratings
🗓️ 5 June 2017
⏱️ 34 minutes
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Transcript
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| 0:00.0 | Welcome to Manager Tools. |
| 0:02.0 | Retaining disgruntled staff as a new manager. |
| 0:06.0 | Here we go. |
| 0:07.0 | This cast answers these questions. |
| 0:09.0 | How can I keep employees who are thinking about leaving? |
| 0:12.0 | What should I do when I need someone to stay? |
| 0:14.0 | How can a new manager motivate someone to stay? Well if you want answers to these |
| 0:18.1 | questions and more, keep listening. Okay Mark I'm a new manager. I'm worried. I'm worried. I'm worried about losing a staff member who's critical to my team and they're a little disgruntled. What do I do? |
| 0:31.8 | Yeah, I always wonder what the opposite of |
| 0:33.6 | disgruntled was. I wonder if you're happy, you're grunted. I don't know. Yeah, |
| 0:38.0 | ungruntled. It happens. You come into a team, you're put in charge of a team, and when we say new manager here, we don't mean that this is your first time managing, although I suppose it could be, but rather you're new to this team. |
| 0:52.0 | And the previous manager was removed or fired and basically wasn't good at his or her job and mess things up and now we have retention problems we we have performance problems, we've got a whole |
| 1:04.8 | hassle of things going on and people ask us, you know, what do I do? |
| 1:10.1 | How do I, how do I solve this problem? |
| 1:12.0 | How do I keep from losing everybody and have it being blamed on me |
| 1:16.3 | So look for recommendations here |
| 1:19.4 | First rule generally you want to move slowly despite what your boss says this is a |
| 1:24.7 | classic example of first rule for new managers second thing you must be willing to |
| 1:30.6 | talk directly to the key players to the key people that you want to keep and ask |
| 1:35.2 | them what can be done. It's not a stealth mission. Okay? Three, don't be afraid to express disappointment. |
| 1:44.0 | Don't be afraid to acknowledge that what they've been through is hard. |
| 1:48.0 | And don't be afraid to communicate your resolve, to solve things as best you can. Don't promise them in the |
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