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Earn Your Happy

Reimagining The Customer Experience & Other Product Development Tips With Cyd Tetro, CEO Of Brandless

Earn Your Happy

Lori Harder

Business, Entrepreneurship

4.62.8K Ratings

🗓️ 27 February 2023

⏱️ 64 minutes

🧾️ Download transcript

Summary

Cyd Tetro’s career has always been at the intersection of innovation and customer experience, and now as the CEO of Brandless, she’s bringing the best health and wellness products to market in a more affordable and sustainable way. In our conversation, Cyd offers so much wisdom about market research, business strategy, and staying focused as an entrepreneur. She gets into the details about how to elevate your customer journey and avoid common product development problems. Cyd also extracts some lessons from products that didn’t take off like she thought they would and shares what she would do differently in hindsight. IN THIS EPISODE, WE TALK ABOUT: The key element of building successful products Using data to make informed decisions and to pivot What you should include in your business growth strategy this year How to incorporate multiple channels of revenue into your brand Two companies that are really nailing the customer journey right now What Cyd and her team look for when acquiring companies for Brandless The incredible impact and reach of Cyd’s non-profit, Women Tech Council RESOURCES Sign up for The Spritz newsletter at litepink.com! Text DAILY to 310-496-8363 for daily manifesting affirmations and journal prompts. CONNECT WITH CYD Follow Cyd: @cydtetro Connect with Cyd on LinkedIn: Cydni Tetro Follow Cyd on Twitter: @cydtetro Follow Brandless: @brandlesslife Shop Brandless: brandless.com CONNECT WITH LORI Follow me: @loriharder Follow Lite Pink: @drinklitepink Follow Earn Your Happy: @earnyourhappy Follow Girlfriends & Business: @girlfriendsandbusiness Listen to Girlfriends & Business

Transcript

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0:00.0

Hey everyone, it's that time of year again.

0:05.6

Everybody's talking about forming new habits, new you, new life.

0:10.6

You guys, change your habits, change your life, right?

0:13.1

That's all we talk about.

0:14.5

And I'm sure you've started some new habits this year.

0:16.5

I know that I have, but how are you going to track those habits?

0:19.8

Because what you don't measure doesn't get results.

0:23.0

And have you ever wondered which of your habits are the most important and how often should

0:27.2

you track?

0:28.2

So, weekly, monthly, a lot of people know that they need to improve their habits, but

0:31.7

they don't know where to start.

0:33.4

I have suffered with this as well.

0:35.5

And that's why I think you're going to love growth day.

0:37.5

It's the world's number one self improvement system.

0:40.4

I have committed to using it daily.

0:43.2

If you go watch my stories, you're going to see that I have been using their journaling

0:47.9

system and their tracking system.

0:49.5

And I am obsessed.

0:50.5

This is something that I do in my life.

0:52.5

Chris has committed with me.

0:54.1

Growth day helps you track proven habits that lead to long-term success, well-being,

0:58.4

and positive relationships.

...

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