Not going to pay me overtime, think again. I was discussing this sub with a good friend and he said,

boy, have I got a story that will fit. Now it wasn't his story but his brothers and I sat with him and got the

details. Buckle up, it's a good one and a long one. Let's call him Bob. Bob has been fiddling with

computers since he was a kid and knows them pretty well. As with most IT people, he's moved from job to job.

The employee he worked for was a service slash distribution company and there were two IT employees.

The company was located in Ontario, Canada.

About three years ago, Bob's employer decided to modernise their software.

They had separate programs for dispatching,

for infantry, for payroll and finances, and it was complicated moving information from one

program to the other. They decided to get an ERP, Enterprise Resource Planning Program, and Bob

recommended one that he knew inside out from a previous employer. For those of you who don't know,

an ERP program handles everything. Purchase orders, sales, inventory, personnel, vendors, customers,

all of it. You can run a report and find out which customer has bought the most part ABC in the last

year, which salesman has improved his numbers the most, which vendor has the fastest delivery time,

which shipper packed the most orders. Everyone in the company used the ERP program, but it was

very complicated, and they used the aspects of it that related to their position. For example,

the receiver would accept a shipment, verify the quantity, confirm it was received, and the inventory stats would be available to the salespeople if they wanted to look up how many were on hand.

The receiver didn't care what the price was, or who the vendor was. He just did his job.

Now Bob was run ragged during the implementation process, but he managed to train most of the employees on their aspects.

And after a few months, everything was running fairly smoothly.

Bob still got tickets for tweaks in the operation of the software and occasional hardware

IT issues.

...