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At the heart of all these fights against Jolyn and her business,

is the customer. The people who could and did buy puppies from Jolyn.

I know there are passionate dog lovers who might look down on people who got a puppy from

a pet store. Only a sliver of Americans who buy dogs get them from places like

pocket puppies or shake-a-paw. But it's still enough to support a multi-million dollar industry.

One that lines the pockets of brokers like Jolyn and a lot of breeders with less stellar reputations.

Sometimes a parent wants a last minute birthday gift for their kid,

or people want a specific breed and don't have the time or the money to visit a breeder.

Did Jolyn's customers know they got their puppy from a puppy mill or were they deceived?

I wanted to talk to a customer. So I opened up the folder on my computer where I kept the evidence

from I was case against Hobo K9. There are several lists of customers. I turned on my recorder

and started calling them one by one.

All right, and this is the paperwork that just says,

who bought the dog their address? What kind of dog it is? Where the dog was from, like,

lists the breeder and then lists the purchaser's phone number. I don't have an email address,

and then it also shows how they paid. And for the breeder on this one, it says it's a Hobo K9

rescue and went to Elisa and the breed of the dog is a male teddy bear bishon.

So Elisa is the first one on the list.

The number you have reached kept and disconnected or is no longer in service.

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