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The Story of a Brand

Pulp + Wire - There's a Solution for Everything

The Story of a Brand

Ramon Vela

Business, Entrepreneurship

5145 Ratings

🗓️ 2 May 2022

⏱️ 34 minutes

🧾️ Download transcript

Summary

This episode is brought to you by Mercury.

 

Nothing about the career journey of Taja Dockendorf has been clear-cut. The founder and creative director of Pulp + Wire originally wanted to be a designer but didn't want to be pushed to the side when strategy conversations took place.

 

Today, Taja runs one of the fastest-growing, 100 percent woman-owned consumer packaging firms, focusing on natural and organic CPG brands.

 

"I wanted a seat at the table being the account manager, being the strategist, being able to flex those skills and learn about myself," she says. "It's about having that conversation and having the hard conversations so that we can drive to the solution necessary to see them grow. ... We're not just thinking about what is today in a brand and a package. We're thinking about what's three years going to look like, what is five years look like?"

 

Pulp + Wire's formula is similar to its approach to CPG and product packaging - it's about creating a relationship between the brand and the consumer.

 

"That's been my founding principle for the company - no matter how hard things are, no matter how difficult it becomes, there is always a solution," Taja says. "Sometimes, the trick to a good business is getting the client in on that solution sooner than later."

 

Taja talks about the "universal energy" needed to make the process work at optimal levels with a client.

 

"You have to be excited about what you do," she says. "If you're not passionate about it and you don't bring a level of kinetic energy to the project, the client will know that, and the brand's ultimately going to suffer, and the work you do will suffer because it's going to feel lackluster."

 

Taja says she gets a lot of inspiration from her husband, a classically trained chef and a Reiki master. She credits him for reinforcing the idea that there's a solution for everything once you remove fear from your life.

 

In Part 1, Taja talks about:

 

* Gratitude toward a pair of long-time clients and her husband being a stay-at-home dad while pursuing her career.
* Her unlikely career path as a would-be industrial designer for the automobile industry.
* The advantages of having a team where strategy is a conversation with everyone along the creative process.
* The relationship between a brand and a customer.
* The inspiration her husband provides to her and their children.

 

Join Ramon Vela and Taja Dockendorf as they break down the inside story on The Story of a Brand.

 

For more on Pulp + Wire, visit: https://pulpandwire.com/ 

 

Subscribe and Listen to the podcast on all major apps. Simply search for “The Story of a Brand,” or click here to listen on your favorite podcast player: Listen now.

 

*

 

Episode brought to you by Mercury.

 

Mercury is the banking stack for startups & ecommerce.* Get FDIC-insured US accounts, virtual and physical debit cards, currency exchange, and domestic and international wires.

 

Easily create an account from your laptop, and non-US citizens are welcome to apply.


Connect to payment processors (Stripe, PayPal, Shopify, etc.) and instantly create virtual debit cards for inventory and ad spend.

 

Customize the banking experience with features like read & write API access, custom team-management, and integrations with the tools your startup uses, like Quickbooks and Xero.

 

Keep growing with Mercury Raise DTC or with financing options through Mercury Capital. *Mercury is a financial technology company, not a bank. All banking services provided by Evolve Bank & Trust®️; Member FDIC.

 

Visit: https://mercury.com/partner/storyofabrand 

Transcript

Click on a timestamp to play from that location

0:00.0

It's not about being black and white. I really did form these relationships of trust with my

0:05.2

clients that helps the longevity of what we're doing. There's also a, honesty goes a long way

0:13.5

and being direct and not, you know, sugar-coding things. That is something that I do bring to all

0:20.5

of my clients. And it's never, it's never overly directcoding things. That is something that I do bring to all of my clients.

0:21.1

And it's never, it's never overly direct or punitive. It's about having that conversation

0:26.6

and having the hard conversations so that we can drive to the solution that's necessary to see

0:31.2

them grow.

0:37.4

Recorded at Send Lane Studios.

0:40.0

This is not your average entrepreneur or e-commerce podcast.

0:44.0

And he's not your average host.

0:46.7

This is the story of a brand with your host, Ramon Vela.

0:52.6

This episode is brought to you by Mercury. Mercury is the banking stack for startups and

0:58.0

e-commerce. You can get FDIC insured U.S. accounts, virtual and physical debit cards, currency exchange,

1:05.1

and domestic and international wires. Best yet, you can easily create an account from your laptop,

1:10.4

and non-U.S. citizens are welcome to apply. Plus, you can easily create an account from your laptop and non-US citizens are welcome

1:12.6

to apply. Plus, you can connect to payment processors like Stripe, PayPal, Shopify, etc.

1:17.9

and create virtual debit cards for inventory and ad spend. You can customize the banking

1:23.4

experience with features like read and write API access, custom team management, and integrations

1:29.1

with tools your startup uses like QuickBooks and Zero. You can keep growing with Mercury raised

1:35.5

D to C or with financing options through Mercury Capital. Mercury is a financial technology company,

1:41.9

not a bank, all banking services provided by Evolve Bank and Trust, member FDIC.

1:47.0

Get all of this by visiting mercury.com for slash partner for slash story of a brand.

...

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