Providing Exemplary Customer Service to Grow Successful RV Transport Company - RVE 354
The RV Entrepreneur
RV LIFE
4.8 ⢠544 Ratings
đď¸ 8 August 2024
âąď¸ 46 minutes
đď¸ Recording | iTunes | RSS
đ§žď¸ Download transcript
Summary
Benjamin Freedland has overcome some serious adversity to launch and grow a successful Recreational Vehicle transport company from the ground up and become an "exclusive shipper" on the uShip platform with 67 five-star reviews. And he did it all in less than a year.
He attributes his success to providing exemplary customer service, and clear communication with 100% transparency. This shows in the personal challenges Ben shares with us, and what he learned from those experiences which helped make him the successful entrepreneur he is today.
GUEST BIO: Benjamin Freedland successfully founded Recreational Transport LLC, a company dedicated to providing transportation services for new RV owners, ensuring seamless delivery from dealerships and auction houses to their new homes. In the past year alone, Benjamin has built the business from the ground up after overcoming great adversity and has completed over 50 long-distance RV deliveries for both dealerships and private owners, logging over 50,000 miles in the process. His exceptional service has earned him âexclusive shipperâ status on uShip, where he received 67 five-star reviews.
Connect with Ben:
https://recreationaltransport.com
Facebook:
https://www.facebook.com/profile.php?id=61556616466216
RESOURCES MENTIONED
uShip: https://www.uship.com/
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Transcript
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| 0:00.0 | Hi there. Before we roll on with this episode of the RVE podcast, here's a quick reminder that the RV Entrepreneur Workshop is taking place on September 12th during the big RV show in Hershey, Pennsylvania. |
| 0:14.0 | This full day of networking, education, food, and fun will be followed by a live recording of this podcast with audience participation. |
| 0:21.7 | That evening, enjoy dinner, drinks, and live music at the popular RV life after party. |
| 0:26.4 | Space is filling up quickly, so get more info and tickets at theRV Entrepreneur.com. |
| 0:31.5 | Many thanks to our amazing partners making these events possible, including |
| 0:34.9 | Jaco, CoolRB, Open Road Resorts, |
| 0:38.3 | lithium, Lithionics Battery, |
| 0:39.5 | airskirts, RV TV, Open Roads Fuel Card, |
| 0:42.9 | Clear 2-0, WorkCampor News, and more. |
| 0:45.3 | Visit the RV Entrepreneur.com for complete details |
| 0:48.5 | and sign up today before tickets are gone. |
| 0:50.9 | And now, on with the show. |
| 1:00.3 | I've been very diligent about being a consummate professional and being good to my customers to ensure that they leave positive feedback on the |
| 1:06.5 | platform. And that is the number one driver of business for me. |
| 1:15.1 | Welcome to the RV Entrepreneur Podcast. The weekly show for nomads, work campers, |
| 1:20.8 | RVers, and entrepreneurs looking to earn a living or build a business while enjoying the RV |
| 1:25.7 | lifestyle. This week's host is Jim Nelson. Let's |
| 1:29.6 | settle in and enjoy the RV Entrepreneur podcast brought to you by RV Life. |
| 1:37.9 | Welcome back to the RV entrepreneur. I'm Jim with RV Life and boy do I have a successful bootstrap business story to share. |
| 1:47.4 | My guest, Benjamin Friedland, has overcome some serious adversity to launch and grow a successful recreational vehicle transport company from the ground up and become an exclusive shipper on the U-ship platform with 67 plus five-star reviews. |
| 2:05.0 | And he did it all in less than a year. |
| 2:06.9 | We talk about the most important things to consider when it comes to long-distance RV |
... |
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