So Jennifer, you want to start off by introducing yourself?

Yeah, well, first thank you all for having me a part of this podcast. I'm so excited

to be here.

My name is Jen. I use they-them pronouns and I'm a crisis services digital supervisor

at the Trevor Project, which if those who aren't familiar, the Trevor Project is the nation's

largest LGBTQ organization for suicide prevention and crisis intervention. And yeah, it's a little

about me. I'm really excited to talk more about that kind of-

Really?

Get to know you all too.

Yeah, so what's your job? What do you do? Because I've never heard of that title.

That's a really good question. So at the Trevor Project, we have two main programs. We have

our Lifeline program for folks who want to call in and talk to a counselor in that way.

We also have our digital program, which comprises of our chat and text services. And so as a crisis

services digital supervisor, I'm someone who coaches and talks through situations that

come up whenever counselors are taking chats and texts. And so I'm really just there to support

counselors while they're talking to young people across the country.

So it's like a-you're just giving them support and encouraging them?

Yeah, exactly. So our amazing counselors do really cool work. And I'm really just there

to kind of coach them through if they're having-you know, need some support while talking

to someone or whatever the case might be. I'm just there to make sure that they feel supported.

What kind of support do they usually need?

Good question. So it can kind of range depending on the cases. I think that, you know, sometimes

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