Promotions Gone Wrong? Why False Promises Wreck Trust at Work 6 | 46

Radical Candor: Communication at Work

Radical Candor

Business, Management, Careers

4.7 • 729 Ratings

🗓️ 27 November 2024

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Missed promotions, broken promises, and the fallout that follows.

Promotions gone wrong? Yeah, it’s a thing. On this episode, Kim and former Twitter CEO Dick Costolo tackle a listener’s tale of missed opportunities, broken promises, and a management team that just can’t get it together. From the cringe-worthy red flags to the frustrating aftermath, they explore how leadership missteps can wreak havoc on trust and motivation. Tune in for sharp insights, practical advice, and a whole lot of “what NOT to do” when navigating messy workplace dynamics. If you’ve ever felt stuck in a system that doesn’t seem to work, this episode will help you find your way forward.

Get all of the show notes at RadicalCandor.com/podcast.

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Chapters:

(00:00:00) Introduction
Kim Scott introduces Dick Costolo, former Twitter CEO and stand-up comedian.

(00:01:45) The Promotion Predicament
A listener's dilemma about missing out on a promotion.

(00:05:00) Missteps by the First Manager
The mistakes of the listener's first manager, focusing on false promises.

(00:08:20) The Boss’s Boss Blunders
The dismissive and damaging responses from the listener's boss’s boss.

(00:09:36) Advice for Employees
Strategies for employees to clarify expectations with management.

(00:12:29) Addressing Subjectivity in Promotions
The challenge of fairness and transparency in dynamic organizations.

(00:14:54) Navigating Difficult Conversations
The value of candid, constructive dialogue over avoidance in leadership.

(00:18:20) A Call for Transparent Processes
How structured processes can prevent workplace dissatisfaction.

(00:20:30) Conclusion

Transcript

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0:00.0	Hi, Amy here. It's Thanksgiving week in the United States, so we don't have a new episode for you, but we do have a very special vintage episode we think you're going to love. This is Kim and former Twitter CEO Dick Costello, who is also a stand-up comedian, answer some listener questions. We'll be back next week with a new episode. Until then,
0:22.9	enjoy the banter. Hello, everybody. Welcome to the Radical Canter podcast. Today, we have a bonus
0:32.1	episode about management dilemmas. To discuss a management dilemma with me is Dick Costello. Dick is the
0:41.5	managing partner and co-founder at 01 Advisors. He was the CEO at Twitter from 2009 to 2015.
0:49.6	Before that, he worked at Google, where I met him. And before that, he was the CEO of FeedBerner.
0:55.8	Dick is also a comic, a stand-up comic. So we're going to have a lot of fun talking today.
1:01.9	Welcome, Dick. Wow, that's a, I love that introduction. I'll take it.
1:07.4	So one of the things that inspired me to write radical candor was working with you at Twitter, Dick,
1:15.7	and you said something to me that has always struck with me, which is it's fun to talk with you about management.
1:22.2	So I thought we would maybe give other people the opportunity to join in our fun.
1:29.5	And you get a bunch of questions from your portfolio companies about sort of leadership
1:35.4	dilemmas, and we get a bunch.
1:36.9	So I wanted to start with one about promotions.
1:41.3	And, and I think,
1:43.1	promotions for four hours probably, but go ahead.
1:45.9	Yeah, we could.
1:46.6	But we're going to just keep it to 20 minutes.
1:48.7	Great.
1:50.1	So what I thought we would do, I'm going to read this,
1:53.8	and we'll take it from the point of view,
1:57.2	giving some advice to the person who did not get promoted, and then maybe we'll give some
2:02.7	unsolicited advice to this person's boss.
	...

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