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The John Batchelor Show

PREVIEW: BRITISH AIRWAYS: Colleague Joseph Sternberg comments on the report that British Airways will reduce its onboard menu and meal services in order to save money -- and how this suits the gloom of the Labour Government. More later.

The John Batchelor Show

John Batchelor

Society & Culture, Arts, News, Books

4.52.8K Ratings

🗓️ 29 October 2024

⏱️ 2 minutes

🧾️ Download transcript

Summary

PREVIEW: BRITISH AIRWAYS: Colleague Joseph Sternberg comments on the report that British Airways will reduce its onboard menu and meal services in order to save money -- and how this suits the gloom of the Labour Government. More later.

1825 Thames and Windsor

Transcript

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0:00.0

This is John Batcher, conversation with colleague Joseph Sternberg,

0:04.6

editorial board of the Wall Street Journal.

0:06.9

He's in London, he writes political economics.

0:09.8

About the anxiety in all of London now

0:12.4

with a new labor government with cutbacks and

0:16.2

higher taxes and doubts about the future and then the story of the British airways

0:22.0

cutting back on its food services in business and first

0:26.1

class. Joseph explains why this story is getting a lot of attention and what it means about. Well after Kirstarma gave

0:37.1

away peace of the Commonwealth Empire, Chagos Islands, called Little Britain. Here's Joseph Sternberg on the British Airways cutbacks in food.

0:49.0

More of this tonight.

0:52.0

Well, so the story here is that apparently as part of a cost cutting drive, they're scaling back on some of the meal service, especially for people in their business class and their first class.

1:02.0

So we're talking about a very small segment,

1:06.0

but a very profitable segment of their customer base,

1:09.0

relatively speaking here.

1:11.2

And somehow this has erupted in the media.

1:14.4

I mean, it was in the Times.

1:16.1

I think it's been in several other newspapers lately,

1:20.3

mainly because it is a national brand and something about it and combined I mean it's a travel company with the word British in the name of it and this is a country that loves to fly away on holidays all over the place

1:34.9

everywhere and then you they're constantly in the news for stories about bad customer service or cutbacks of this sort and I think it's because people think of it as somehow being representative of national decline.

1:50.0

They aren't going to give you a full lunch meal in the business class if your flight

1:57.3

departs before 1130 or whatever the cutoff time is. So I mean on the one hand it seems like a fruitful of story but this

2:06.6

thing I think people connect with it because they're already angsty about the country's prospects.

...

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