4.6 • 935 Ratings
🗓️ 4 March 2022
⏱️ 22 minutes
🧾️ Download transcript
Learn about praising competitors; star stuff and gravity assists with the hosts of Daniel and Jorge Explain the Universe; and the strange history rock paper scissors.
Praising a competitor can lead to greater sales for brands by Steffie Drucker
More from Jorge Cham and Daniel Whiteson, hosts of Daniel and Jorge Explain the Universe (listener questions from Peter and Lohith):
The Strange History of Rock Paper Scissors by Cody Gough
Thanks for listening to Curiosity Daily with Cody Gough and Ashley Hamer. Still curious? Get exclusive science shows, nature documentaries, and more real-life entertainment on discovery+! Go to https://discoveryplus.com/curiosity to start your 7-day free trial. discovery+ is currently only available for US subscribers.
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0:00.0 | Hi, you're about to get smarter in just a few minutes with Curiosity Daily from Discovery. |
0:06.0 | I'm Cody Gough, and today you learn about how praising a competitor can lead to greater sales for brands. |
0:14.2 | Then we'll answer a couple of listener questions |
0:17.2 | about our universe and the physics that govern it. |
0:20.6 | With help from the hosts of the hit podcast Daniel and Jorge explain the universe |
0:25.4 | and we'll wrap up with a little rock paper scissors. Today is my last |
0:30.1 | episode and I am going to go out with a big bang. So let's satisfy some |
0:37.2 | curiosity. Social media is weird. Just take the way that brands have created quirky online personas that joke, roast, and meme, just like we do. |
0:50.0 | This strategy can often earn them fans and criticism in equal measure. |
0:55.0 | But as funny as it is to see two brands in an online flame war, |
1:00.0 | new research published in the Journal of Marketing shows that we all just want them to get along. |
1:05.2 | It turns out that brands who compliment competitors online get more sales. |
1:11.9 | It might sound unbelievable, but competitor compliments do happen. Researchers from UW Milwaukee and Duke University opened their study on this with the story of a 2017 Twitter exchange between gaming giants. |
1:26.1 | The day that Nintendo launched the switch, Xbox and PlayStation tweeted their |
1:31.9 | congratulations. |
1:33.4 | Researchers found that the applause earned those accounts |
1:36.8 | more than 10 times as many likes and retweets |
1:40.3 | is their usual content. |
1:41.8 | Replies to their congratulatory tweets were overwhelmingly positive too. |
1:47.0 | And let me tell you, gaming Twitter, not known for being positive. |
1:51.0 | But aside from this story, there aren't a ton of examples of brands playing |
1:56.8 | nice. So for this study, the researchers got creative. They mocked up some fake tweets by the candy bar Kit Kat and showed them to 1,500 participants. |
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