Customers,

customers,

like, comments,

DMs, email opt-ins,

it's so easy to just look at the numbers.

How many DMs did I get today?

How many purchases? How many new email subscribers? How many purchases? How many email subscribers? How many likes? As entrepreneurs, we get so obsessed with the data that we forget about heartbeats. We forget about the human who's right in front of us. We forget that the best

business strategy is to actually care. It's to remember that there's a heartbeat

behind every single like. And I'm telling you this as a full-time community builder

Shout out to my baby grandma's I love ya you have to put your community first that is how you turn fans and followers into super fans.

You put your community first.

You actually give a shit.

You respond to every single DM, every single email.

You respond to every single comment, you listen to your

customer, you go the extra mile, you do the things that don't scale. And so many

business owners right now are so obsessed with their data and their analytics

and their sales and their conversion rates and things that don't matter at the end of the day

as much as taking care of your customer. So today we are chatting with the one and only

Pat Flynn about how to turn your fans into super fans

and how to turn your followers into buyers.

Pat Flynn, if you do not know him he is an OG podcaster one of my

favorite humans he is a father a husband a serial entrepreneur and the author of

...