Our Apology to Podcast Listeners

Concealed Carry Podcast - Guns | Training | Defense | CCW

ConcealedCarry.com

Sports, Wilderness

4.7 • 875 Ratings

🗓️ 8 February 2019

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Hey everyone, this is an interruption to our normal podcasting. We would like to say, “We are sorry.”

Recently we announced some changes to our format, including some prize-related incentives to participating on our Facebook Live recordings of the podcast episodes. We’ve received feedback from some of you that has caused us to pause, reflect, and rethink our plan.

It was never our intent to “cast aside” or in any way devalue a podcast listener over a Facebook Live viewer but our strategy and the way we communicated it certainly seem to have done just that.

As a company, we want to aggressively grow our audience, and we know that the best way to do that is to publish the podcast in new places and in new formats and work to grow the audience in those places. It seems that in our hurry to do that we may have left our loyal listeners feeling stepped on.

And for that, we sincerely apologize.

Click above to listen to our full thoughts and explanation but in short, know that moving forward here is what we are going to do.

First, we still plan to do a weekly podcast giveaway but instead of restricting that to those who can be live with us on Facebook each Tuesday we will instead open that up to anyone. It makes complete sense that we would give ALL listeners an equal chance to win our weekly giveaway. Each week go to www.concealedcarry.com/podcastprize and enter. Regardless of your participation live with us or not you will be entered and will have an equal chance to win.

Second, we will more carefully consider how we engage with live viewers and comments during the live shows so that the integrity of the audio-only experience isn’t compromised. We truly believe that the live engagement with viewers does increase the value of the show but that needs to be done without creating an audio experience that is frustrating, distracting, or confusing.

Third, we will do an additional giveaway each week specifically targeted to those who are able to join us live on Facebook during our Thursday broadcasts. Thus we will do at least 2 giveaways weekly with the primary being the weekly one that any listener, live on Facebook or not, can participate in.

This is our way of trying to both grow our audience and our platform while rewarding all loyal listeners regardless of the format, time, or place where they choose to listen or watch.

Thank you for the feedback!

If you have any questions or additional feedback about this, please shoot us a message here at the Concealed Carry Podcast at: podcast@concealedcarry.com

Transcript

Click on a timestamp to play from that location

0:00.0	Hey, guys, it's Riley here with the podcast.
0:03.4	And I am interrupting the normal flow of things to tell you something really important.
0:09.9	And it is, first of all, I am sorry.
0:13.7	And I've got Jacob here too, and he's got something else that he wants to say.
0:19.1	I'm sorry.
0:21.3	Okay. We have an apology to make and this may seem random and bizarre, but it's necessary.
0:29.5	And as a company, we inherently believe in listening to feedback in taking it seriously
0:35.9	and constantly trying to improve.
0:37.3	I think some of our constantly trying to improve.
0:42.9	And I think some of our recent attempts to improve may have had some negative consequences.
0:49.7	Recently, we announced some changes to the podcast, both in terms of format, as well as some exciting things we were trying to do with it.
0:52.7	And that included some giveaways.
0:56.5	And it was never our intent to cast anybody aside with regards to these giveaways,
1:07.3	to not show appreciation to longtime-time listeners of the podcast,
1:13.4	especially if you listen to our audio-only feed.
1:16.0	If you truly, like, consume the podcast and not necessarily any of the Facebook
1:21.6	lives or anything that we do there, it's never our intent to alienate you our longtime listeners of the podcast.
1:30.5	Like, we appreciate you. We love you. We seriously, really do appreciate the support of the podcast,
1:40.4	these three years in that we basically are at at this point, Jacob.
1:47.2	And so we announced these changes.
1:49.7	We identified a goal.
1:56.8	The goal was to, we wanted to have more live attendees of the Facebook lives.
	...

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